Summary
Overview
Work History
Education
Skills
Timeline
Over 50 Kudos!
Generic

David Cook

Greenfield,WI

Summary

Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

17
17
years of professional experience

Work History

Environmental Serivces Team Lead

Advocate Aurora Health Care
01.2020 - Current
  • Led cross-functional teams to enhance patient care processes and improve overall service delivery.
  • Developed training programs to mentor staff on best practices and operational standards.
  • Streamlined workflow processes, resulting in increased efficiency across multiple departments.
  • Implemented performance metrics to monitor team effectiveness and drive continuous improvement initiatives.
  • Analyzed patient feedback data to identify areas for service enhancements and implement actionable solutions.

Driver, Cross Country

Private/Contract
01.2010 - 12.2019


  • Conducted routine vehicle inspections to ensure roadworthiness and timely maintenance.
  • Coordinated with dispatch to confirm delivery schedules and address route changes promptly.
  • Followed all relevant traffic laws and safety regulations.
  • Implemented process improvements that enhanced overall delivery efficiency and customer satisfaction.
  • Managed inventory for deliveries, ensuring accuracy in order fulfillment and documentation.

Carpet Cleaner

Adelman
10.2008 - 06.2009
  • Operated various carpet cleaning machines to ensure high-quality service delivery.
  • Assessed carpet conditions and recommended appropriate cleaning methods to clients.
  • Trained and mentored junior staff on proper cleaning techniques and equipment use.
  • Managed inventory of cleaning supplies and equipment maintenance schedules for efficiency.
  • Resolved customer complaints promptly, ensuring positive service experiences and retention.

Education

GED -

Milwaukee Area Technical College
Milwaukee, WI

Skills

  • Attention to detail
  • Conflict resolution
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Workplace safety
  • Schedule management
  • Quality control

Timeline

Environmental Serivces Team Lead

Advocate Aurora Health Care
01.2020 - Current

Driver, Cross Country

Private/Contract
01.2010 - 12.2019

Carpet Cleaner

Adelman
10.2008 - 06.2009

GED -

Milwaukee Area Technical College

Over 50 Kudos!

Leading by an example has led me to receive over 50 kudos awards from working at Advocate Aurora Healthcare.  I can name a few examples if asked upon request.



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David Cook