David Cook
New Braunfels
Summary
Dedicated Pest Control Technician with a proven track record at Orkin Pest Control, skilled in pest removal and safety protocols. Known for reducing callbacks through effective problem-solving and customer education. Adaptable and reliable, I excel in service ticket management and fostering strong client relationships to ensure satisfaction and long-term pest prevention.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Pest Control Technician
BUGCO
San Antonio, TX
06.2023 - 03.2026
- Conducted thorough inspections to identify pest problems and potential entry points.
- Applied appropriate pest control treatments using safe and effective methods.
- Maintained accurate service records and documented treatment plans for clients.
- Educated clients on pest prevention techniques and safe practices post-treatment.
- Trained new technicians on equipment usage, safety protocols, and client interactions.
Pest Control Technician
White Knight Pest Control
San Antonio, TX
01.2022 - 06.2023
- Collaborated with team members to improve service delivery and efficiency.
- Implemented integrated pest management strategies to enhance service effectiveness.
- Assisted in troubleshooting equipment issues to minimize downtime during operations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Pest Control Technician
John Moore Services
Houston, TX
08.2019 - 10.2021
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
Pest Control Technician
Orkin Pest Control
Houston, TX
09.2013 - 07.2017
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Education
GED -
Northbrook High School
Houston, TXAutomotive Engineering
Austin Community College
Austin, TXSkills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid state driver's license
- Adaptable
- Equipment and tools
- Service sales
- Bed bug treatments
- Bed bug extermination
- Creative problem solving
- Service ticket management
- Dedicated and driven
Certification
Commercial Pest Technician certified through Texas Department of Agriculture
Timeline
Pest Control Technician
BUGCO
06.2023 - 03.2026
Pest Control Technician
White Knight Pest Control
01.2022 - 06.2023
Pest Control Technician
John Moore Services
08.2019 - 10.2021
Pest Control Technician
Orkin Pest Control
09.2013 - 07.2017
GED -
Northbrook High School
Automotive Engineering
Austin Community College