DAVID COOPER
Springfield Creamery DBA Nancy’s Yogurt
Springfield,OR
38
years of professional experience
U.S. Navy Veteran, Warehouse operations professional with proven ability to streamline distribution processes and improve operational efficiency. Known for fostering team collaboration and achieving consistent results. Adept in inventory management and logistics coordination, recognized for reliability and adaptability to changing needs.
Work History
Production Planner/Production Controller
3 Years 5 Months- Demand planned short shelf-life product, forecast future demand, review previous day production records, troubleshoot discrepancies in previous days production,create inventory in Dairy Tracker, import orders into production planning spreadsheet, create and distribute next day production plan. Communicated with third-party customers regarding production needs and resolved issues.
VanConversion Specialist
1 Year 9 Months- Met with current and potential van conversion customers to understand their needs and preferences. Up-sale components to meet customer wants, complete estimates and service contracts. Research new systems and accessories for Vans and RVs. Contact and contract with new Suppliers to Oregon Motorcoach Center to provide customers with the most up-to-date products and profitability for the company. Take photos, post sales motorcoaches on multiple websites for motorcoach sales, meet with potential, and show motorcoaches to prospective Motorcoach buyers. Facilitated transport of consignment items to enhance inventory availability. and purchased motorcoaches back to Kenai Coach/Oregon Motorcoach center.
- Coordinated motorcoach service schedules, aligning repairs, inspections, and customer availability.
- Managed work orders, maintaining accurate records for service history, parts, and completion status.
- Communicated repair updates to customers, clarifying timelines, issues, and next steps.
IT Specialist
8 Months- Selected ERP/WMS systems, implemented and administered them. Maintained Print Mini and other documentation within systems to ensure accurate record-keeping. Wrote and implemented SOPs and cross-training programs. Communicated with vendors about manufacturing deadlines. Verified receipts from vendors, Oversaw warehouse operations and established wireless warehouse system to enhance operational efficiency. Successfully led the certification process for Forestry Stewardship Council (FSC) and Sustainable Forestry Initiative (SFI). As FSC and SFI Coordinator prepared documents and Print Mini for Trademark approvals, and conducted internal audits to ensure proper documentation and inventory controls are in place and adhered to.
- Managed user support tickets, resolving hardware, software, and network issues promptly.
Warehouse Manager
1 Year 2 Months- Managed operations and staff for accurate receiving, quality assurance, warehousing, order selecting, packing, and shipping to eCommerce customers. Utilize assets to meet same-day order shipping to meet customer expectations. Streamlined deliveries to optimize staffing levels, resulting in 8% increase in productivity. Negotiated with UPS and FedEx to reduce the shipping cost by 13%. Created and utilized reports on daily shipments, inventory levels, and productivity to inform senior management of operational progress. Sourced (purchase and Lease) warehouse equipment and materials. Created and implemented training and cross-training procedures. Restructured work schedules to align with workflow demands. Redesigned Warehouse layout to gain efficiencies in the warehouse operation. Managed the relocation of the facility with minimal impact to shipping orders to customers. Presented incompetencies with current ERP/WMS to ownership, resulting in ERP/WMS replacement. Tested pre and post-implementation of replacement ERP/WMS. Implemented a Wireless Warehouse system to improve process and productivity.
- Directed warehouse operations, coordinating receiving, storage, picking, and shipping for apparel inventory.
- Implemented inventory control procedures to improve stock accuracy and reduce fulfillment errors.
- Supervised warehouse staff, assigning daily tasks and reinforcing safety and productivity standards.
Operations Manager
1 Year 2 Months- Managed daily operations of customer service, warehousing, and transportation, prioritizing safety and operational excellence. Ensured efficient storage, accurate Pick/Pack order fulfillment, quality assurance, and accurate inventories. Coordinated the opening of a new location in New Jersey. Supervised a fleet of commercial vehicles to ensure compliance with DOT and Customer satisfaction. Purchased and Leased vehicles to meet growing business needs. Identified overstock and slow-moving items for relocation to 3PL storage locations. Managed inventory receipts, and shipments, and replenished inventory from 3PL storage locations. Tested and implemented new ERP/WMS and Wireless Warehouse System. Coordinated inbound material receipts from domestic and overseas suppliers. Contributed to senior management discussions to shape company direction.
- Directed warehouse, inventory, and order fulfillment workflows to support daily distribution operations.
- Coordinated shipping, receiving, and logistics schedules to maintain accurate customer deliveries.
- Monitored inventory levels and replenishment needs to reduce stock discrepancies and delays.
Warehouse Manager
13 Years 6 Months- Managed scheduling for 22 cold storage warehouse employees and 26 commercial drivers, achieving 98.98% accuracy and on-time deliveries through effective training and follow-up. Supervised material flow, storage, and order fulfillment while maintaining accurate stock records and schedules.
- Managed special and after-hours orders, ensuring urgent shipping met customer demands. Implemented strategic shipping and receiving policies aligning with short and long-term targets. Verified proper temperature levels of inbound merchandise requiring refrigeration, managed lot controls for reporting and recall purposes, and reported inventory balances and cycle counts in both ERP and WMS systems. Monitored department performance data to identify potential risks, identified safety issues such as aging and damaged racking systems, and managed racking replacement. WMS System Administrator. Collaborated with product designers and product managers to design user interactions in applications. Answered user inquiries regarding computer software and hardware operation. Installed computer equipment at workstations. Developed training materials and procedures. Analyzed and created a new configuration for packaged software to meet business and system requirements. Developed and implemented Labor Standards. Collaborated with cross-functional teams to draft project schedules and plans. Negotiated contracts with outside providers to minimize costs to the company and customers.
- Directed warehouse workflows to maintain efficient receiving, storage, and order fulfillment operations.
- Supervised warehouse staff, assigning tasks and reinforcing safety and productivity standards.
- Coordinated inventory control processes, including cycle counts, reconciliation, and stock accuracy.
Operations Manager
6 Months- Developed and shared best practices for warehousing, inventory control, and transportation, enhancing operational consistency. Created best practices for receiving inbound products from domestic and international suppliers. Created solutions in the areas of inventory, sales reporting, distribution, and product upgrades that led to system improvements and streamlined processes. Managed material flow, storage, and order fulfillment. Maintained accurate stock records and schedules. Identified inefficiencies and recommended process improvements, contributing to streamlined operations. Negotiated contracts with outside providers, achieving cost savings for the company and customers. Negotiated bulk shipping discounts with contracted carriers. Managed the daily activities of customer support teams. Developed, implemented, and monitored programs to maximize customer satisfaction. Provided a high level of product and leadership support to Customer Service representatives and clients. Complied with federal, state, and company policies, procedures, and regulations.
- Directed warehouse, shipping, and receiving workflows to maintain accurate order fulfillment
- Coordinated inventory control processes, ensuring product availability and reducing stock discrepancies
- Managed cross-functional scheduling with sales, purchasing, and logistics teams to support daily operations
Distribution Center Manager
4 Years 2 Months- Coordinated daily schedules for 26 Class A commercial drivers, 3 Merchandisers, and 41 Warehouse Associates to enhance operational flow. Negotiated contracts with outside providers to minimize costs to the company and customers. Established transportation cost standards and economical shipping practices. Evaluated operational records and made scheduling adjustments to maximize efficiency. Developed budgets and monitored expenses, achieving significant cost reductions. Developed recycling program reducing waste cost by 79%. Reported inventory balances and cycle counts in both the ERP and WMS systems averaging 4.9 million dollars. Scheduled Merchandisers for display set up, followed up to ensure customer satisfaction. Forecast manpower requirements based on daily workload and company targets. Effectively communicated with team members to maintain clearly defined expectations. Led strategic initiatives for successful relocation of Distribution Center 65 miles without service interruption. Relocated Distribution Center 65 miles with no interruption of service to customers. Assessed features to ensure functionality across platforms across various browsers. Responded to user inquiries regarding software and hardware issues regarding computer software and hardware operation. Configured equipment for employee use to ensure operational readiness for employee use. Performed diagnostics on computers to identify and troubleshoot issues to investigate and resolve problems and provide technical assistance and support. Tested ERP/WMS systems prior to deployment. Traveled to multiple company locations to deploy systems and provide direction to gain efficiencies at those locations.
- Directed daily distribution center workflows, ensuring accurate receiving, storage, picking, and shipping operations. 2. Supervised warehouse teams, reinforcing safety standards, productivity expectations, and consistent work quality. 3. Coordinated inventory control processes to reduce discrepancies and maintain reliable stock availability. 4. Optimized labor scheduling and dock assignments to improve throughput and order fulfillment efficiency. 5. Monitored shipping and receiving activities, resolving exceptions and maintaining on-time shipment performance. 6. Developed staff through coaching, cross-training, and performance feedback to strengthen operational capability. 7. Implemented process improvements that streamlined material flow and reduced handling delays. 8. Partnered with transportation and customer service teams to support accurate deliveries and service commitments.
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
Distribution Supervisor
12 Years 8 Months- Opened a new facility in Sacramento, CA. Managed installation and purchasing for the new facility. Managed 11 Commercial (class A) drivers and 6 Warehouse Associates and 3 Office Associates (Customer service, Transportation clerk). Oversaw service area from Modesto, CA, to Oregon-California border, east to Sparks, NV. Collaborated with Salesforce to enhance service offerings and drive sales growth in targeted regions. Managed the receiving, storage, and distribution of floor covering products. Verified COD amounts collected by drivers and Will Call customers, and made Bank deposits. Promoted from Warehouse Associate to Class A driver to Warehouse Supervisor.
- Supervised shipping, receiving, and inventory control across distribution workflows.
- Coordinated daily staffing assignments to maintain safe, efficient order fulfillment.
- Trained associates on warehouse procedures, equipment use, and quality standards.
Education
No Degree - Communications
High School Diploma - General Studies
Skills
Production scheduling
Customer satisfaction
Systems implementation
Team leadership
Problem-solving
Demand forecasting
Customer focus
Systems Administrator
Data Analysis
Service-oriented
Timeline
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Roseburg Senior High
High School Diploma from General Studies
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U.S. NAVY
No Degree from Communications
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