David Cordoba
4241 Judge St Queens,NY
Summary
Professional with strong background in hospitality and service management, providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience; upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Head Food Runner
Adda
Manhattan, NY
12.2025 - Current
- Supervised food runners to ensure timely delivery and quality service during peak hours.
- Developed and implemented training programs for new staff, enhancing team performance and efficiency.
- Collaborated with kitchen staff to streamline communication, reducing order errors and improving workflow.
- Monitored customer feedback to identify areas for service improvement, leading to enhanced guest satisfaction.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
Server /Lead Barista
Le Crocodile
Brooklyn, NY
05.2025 - Current
- Delivered exceptional customer service to enhance guest experience and satisfaction.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Trained new staff on operational procedures and customer service standards.
- Collaborated with kitchen staff to coordinate order preparation and presentation.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Assistant
Dhamaka
Manhattan, NY
02.2025 - 12.2025
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to ensure optimal dining experiences.
- Collaborated with kitchen staff to expedite order processing and maintain service flow.
- Trained new staff in restaurant protocols, enhancing team efficiency and service quality.
- Implemented suggestions for workflow improvements, contributing to enhanced operational efficiency.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
SERVER/CASHIER/RUNNER/BUSSER/BARISTA
Sprint Café Aspen
New York, NY
03.2023 - 02.2025
- Handle transactions efficiently, enhancing customer satisfaction and operational flow.
- Assist in maintaining cleanliness and organization, contributing to a welcoming environment.
- Prepare and serve beverages, ensuring quality and consistency for repeat patronage.
- Coordinate with team for smooth service delivery, fostering a collaborative atmosphere.
- Efficiently manage multiple roles, ensuring smooth operations and exceptional customer service. Develop versatile skills in a fast-paced environment.
- Optimize café workflow, reducing customer wait times. Handle cash transactions accurately, maintaining financial integrity while delivering prompt service.
- Optimize café operations, significantly reducing wait times. Demonstrate versatility by efficiently managing multiple roles in a fast-paced environment.
- Meticulously prepare and serve beverages, guaranteeing consistency and quality to cultivate customer loyalty. Maintain impeccable cleanliness standards throughout the café.
- Implement creative solutions to enhance workflow efficiency, resulting in improved customer experience and increased operational productivity.
SERVER
Fulton Hall
Brooklyn, NY
10.2022 - 11.2023
- Provided attentive service to guests, enhancing dining experience and boosting customer satisfaction.
- Efficiently managed tables, leading to faster turnover and increased revenue.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Resolved customer complaints promptly, maintaining a positive restaurant reputation.
- Utilized POS systems to process transactions accurately, minimizing errors.
- Optimized table turnover at Fulton Hall, boosting restaurant capacity. Consistently met sales targets, upsold specials, and contributed to improved customer retention rates.
- Fostered teamwork at Fulton Hall, ensuring seamless service during peak hours. Mentored new staff, shared best practices, and actively participated in team-building initiatives.
- Maintained impeccable attention to detail at Fulton Hall, ensuring accurate order taking and billing. Adhered to health and safety protocols, contributing to high hygiene standards.
- Mentored new staff members, sharing industry best practices and actively participating in team-building initiatives to enhance overall service quality.
- Implemented creative solutions to resolve customer concerns promptly, contributing to improved guest retention rates and bolstering the restaurant's reputation.
- Analysed customer preferences to optimise upselling strategies, consistently meeting sales targets and contributing to improved customer retention rates.
CUSTOMER SERVICE/ EXPO/ RUNNER
Pizzeria Panina
Ridgewood, NY
07.2021 - 09.2022
- Assisted customers efficiently, enhancing dining experience and ensuring timely service.
- Coordinated with kitchen staff to streamline order delivery, reducing wait times.
- Resolved customer inquiries promptly, fostering a welcoming atmosphere.
- Supported team in high-pressure situations, maintaining service quality.
- Orchestrated seamless dining experiences, expertly managing customer orders and efficiently running food to tables, enhancing overall guest satisfaction.
- Meticulously prepared and presented dishes as expo, ensuring quality and presentation standards were consistently met for every order.
- Fostered strong team dynamics, coordinating effectively between kitchen and front-of-house staff to streamline service and minimize wait times.
- Implemented innovative customer service strategies, significantly improving guest feedback scores and repeat business rates.
- Mentored new team members in customer service best practices, contributing to improved team performance and cohesion.
- Optimized order processing, reducing wait times and enhancing customer satisfaction. Implemented efficient table management system, boosting turnover rates.
Education
ESL INTERNATIONAL ENGLISH STUDENT DIPLOMA -
Spanish American Institute
New York, NY10.2025
AERONAUTICAL MAINTENANCE TECHNICIAN - Aeronautical Engineering
Indoamericana Corporation
Colombia10.2020
HIGH SCHOOL DIPLOMA - undefined
Santiago Apostol Funza, HS
Colombia01.2017
ESL - English Language
Manhattan English Center
Manhattan, NY03-2026
Skills
- Problem solving
- Leadership
- Attention to detail
- Communication skills
- Teamwork and collaboration
- Dining etiquette
- Food safety protocols
- Service efficiency
- Guest satisfaction
- Food allergy awareness
LANGUAGES
English (Highly proficient), Spanish (Native).
Timeline
Head Food Runner
Adda
12.2025 - Current
Server /Lead Barista
Le Crocodile
05.2025 - Current
Server Assistant
Dhamaka
02.2025 - 12.2025
SERVER/CASHIER/RUNNER/BUSSER/BARISTA
Sprint Café Aspen
03.2023 - 02.2025
SERVER
Fulton Hall
10.2022 - 11.2023
CUSTOMER SERVICE/ EXPO/ RUNNER
Pizzeria Panina
07.2021 - 09.2022
HIGH SCHOOL DIPLOMA - undefined
Santiago Apostol Funza, HS
ESL INTERNATIONAL ENGLISH STUDENT DIPLOMA -
Spanish American Institute
AERONAUTICAL MAINTENANCE TECHNICIAN - Aeronautical Engineering
Indoamericana Corporation
ESL - English Language
Manhattan English Center