Micaela González
Miami Beach,FLORIDA
Summary
Dynamic professional with extensive experience at Oro and Contessa, excelling in food presentation and high-volume service. Proven ability to enhance guest experiences through effective multitasking and teamwork. Skilled in utilizing POS systems and fostering customer relationships, ensuring accuracy and satisfaction in every interaction. Fluent in Spanish, enhancing communication in diverse environments.
Overview
15
15
years of professional experience
Work History
Head Food Runner
Oro
Miami Beach, FLORIDA
06.2025 - Current
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Monitored food presentation and quality before serving to enhance guest experience.
- Utilized POS systems to track orders and ensure accuracy in delivery.
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
BARISTA/Food Runner
Contessa
Miami, FL
05.2023 - 05.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Responded promptly to customer inquiries and requests for additional items or services.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collaborated with management team on ways to improve service levels within the restaurant.
Administrative Manager
FARMA S.R.L.
Trelew, Chubut
05.2011 - 02.2022
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Monitored cash flows and prepared weekly cash projections.
- Coordinated with external auditors during the annual audit process by providing requested documents and responding to inquiries in a timely manner.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
Education
Some College (No Degree) - Marketing Management
CoderHouse
Buenos Aires12-2023
BBA - Bussines Administration
Universidad Nacional De La Patagonia San Juan Bosco
Trelew, Chubut, Argentina12-2015
Some College (No Degree) - Human Resources Management
Escuela Internacional De Negocios
Chubut12-2013
High School Diploma -
Escuela Comercial 'Dr. Juan Gregorio Pujol'
Saladas, Corrientes, Argentina01.2009
Skills
- Food presentation
- POS systems
- High-volume service
- Customer relationship management
- ServSafe certification
- Effective multitasking
- Fine dining
- Spanish fluency
- Teamwork and collaboration
- Financial reporting
- Problem solving
- Organization
- Data entry
Timeline
Head Food Runner
Oro
06.2025 - Current
BARISTA/Food Runner
Contessa
05.2023 - 05.2025
Administrative Manager
FARMA S.R.L.
05.2011 - 02.2022
Some College (No Degree) - Marketing Management
CoderHouse
BBA - Bussines Administration
Universidad Nacional De La Patagonia San Juan Bosco
Some College (No Degree) - Human Resources Management
Escuela Internacional De Negocios
High School Diploma -
Escuela Comercial 'Dr. Juan Gregorio Pujol'