David M. Cowdry
O’Fallon,MO
Summary
Accomplished Data Visualization Analyst with a proven track record at Equifax, enhancing data processing and visualization through expert use of Python, SQL and Tableau. Renowned for analytical problem-solving and significantly improving client satisfaction. Skilled in automation and driving process improvements, demonstrating skills essential for business intelligence success.
Overview
17
17
years of professional experience
3
3
Certifications
Work History
Data Visualization Analyst
Equifax
St. Louis, Missouri
03.2022 - Current
- Gather data from various sources (databases, APIs, spreadsheets, etc.).
- Clean, transform, and prepare data for analysis and visualization.
- Data validation and quality assurance to ensure accuracy and consistency.
- Analyze data to identify trends, patterns, and insights.
- Collaborate with stakeholders to understand their data needs.
- Create data visualizations, including charts, graphs, maps, and dashboards.
- Design interactive dashboards and reports that allow users to explore data.
- Automate business operations processes.
- Troubleshoot data and reporting issues.
Data Analyst
Equifax
St. Louis, Missouri
08.2013 - 03.2022
- Research issues related to file feeds not loading as expected.
- Run reports to check for late or missing data from various databases.
- Alert clients of delayed, missing, or failed file uploads.
- Evaluate problems and proposed corrective actions.
- Review network shares, ftp servers and file archives to locate files.
- Perform detailed analysis and present findings to clients.
- Collaborate with other departments to resolve file feed issues.
- Document processes and create scripts to automate tasks.
Client Support Specialist
ADP
St. Louis, Missouri
11.2009 - 08.2013
- Answer questions received from ADP clients regarding payroll products.
- Investigate, research, analyze and resolve simple to highly complex problems.
- Educate clients to ensure full use and understanding of payroll products.
- Follow-up with clients to ensure they were satisfied with the service received.
- Develop and maintain effective ADP/client relationships and work to ensure the client has a meaningful and positive experience.
Customer Operations Specialist
Maritz
St. Louis, Missouri
03.2008 - 11.2009
- Answer inbound calls regarding credit card reward programs.
- Work on multiple client accounts (Capital One & Wells Fargo).
- Improved communication skills by customer interaction.
Customer Operations Specialist
Kelly Services
St. Louis, Missouri
08.2007 - 03.2008
- Answer inbound calls regarding credit card inquiries.
- Data entry tasks.
Education
Bachelor of Arts - Political Science
University of Missouri-Columbia
Columbia, Missouri05.2007
Political Science -
Missouri State University
Springfield, Missouri05.2004
High School -
Rockwood Summit High School
05.2002
Skills
- Google Cloud Platform
- Business intelligence
- Python programming
- SQL query writing
- Data visualization tools
- Process improvements
- Automation programming
- Tableau software
- Analytical problem solving
- Data processing
Certification
- National ACT Recognition Award, 2001 - 2002
- Academic Dean’s List, 2003 - 2004
- Skill Based Pay Level 1 Payroll Exam, 2010
- Skill Based Pay Level 2 Payroll Exam, 2012
- Python for Everybody Certification, 2020
- Entry Level Python Programmer Certification, 2024
- Google Cloud Digital Leader Certification, 2024
Timeline
Data Visualization Analyst
Equifax
03.2022 - Current
Data Analyst
Equifax
08.2013 - 03.2022
Client Support Specialist
ADP
11.2009 - 08.2013
Customer Operations Specialist
Maritz
03.2008 - 11.2009
Customer Operations Specialist
Kelly Services
08.2007 - 03.2008
- National ACT Recognition Award, 2001 - 2002
- Academic Dean’s List, 2003 - 2004
- Skill Based Pay Level 1 Payroll Exam, 2010
- Skill Based Pay Level 2 Payroll Exam, 2012
- Python for Everybody Specialization, 2020
- Entry Level Python Programmer, 2024
- Google Cloud Digital Leader Certification, 2024
Bachelor of Arts - Political Science
University of Missouri-Columbia
Political Science -
Missouri State University
High School -
Rockwood Summit High School
Similar Profiles
Peesari Peesari null
Senior AWS Data Engineer at EquifaxSenior AWS Data Engineer at Equifax
Bryon CarlsonBryon Carlson
Incident Coordinator & Oversight Lead – Technology Operations Capability (TOC) at EquifaxIncident Coordinator & Oversight Lead – Technology Operations Capability (TOC) at Equifax
Monica WhitakerMonica Whitaker
Senior Business Representative at EquifaxSenior Business Representative at Equifax