David Cowling
Dallas,TX
Summary
Dynamic Bar Captain known for exceptional team leadership and training capabilities. Proven expertise in inventory management and innovative menu development, aimed at enhancing customer experiences and operational efficiency.
Overview
21
21
years of professional experience
Work History
Bar Captain
Park City Club
Dallas, TX
07.2022 - Current
- Supervised bar staff to ensure compliance with service standards and procedures.
- Managed inventory control, optimizing stock levels, and minimizing waste.
- Trained new employees on cocktail preparation and customer service protocols.
- Developed innovative drink menus to enhance customer experience and engagement.
Bartender
CRO Catering
Dallas, TX
12.2020 - 07.2022
- Mixed and served beverages, ensuring customer satisfaction and adherence to quality standards.
- Managed bar inventory, tracking supplies and minimizing waste through efficient ordering practices.
- Trained new bartenders on cocktail preparation, customer service techniques, and safety protocols.
- Developed signature cocktails, enhancing menu offerings and driving customer engagement.
Auto Sales Consultant
Reliable Chevrolet
Richardson, TX
01.2018 - 12.2020
- Developed expert knowledge of vehicle features, specifications, and financing options to enhance customer education.
- Provided exceptional customer service by addressing inquiries and resolving concerns promptly and effectively.
- Collaborated with cross-functional teams to streamline sales processes and improve customer experience.
- Trained new sales staff on product knowledge, sales techniques, and company policies to ensure team effectiveness.
Manager
Live Oak Lodging
Marble Falls, TX
01.2012 - 02.2015
- Led operational strategies to enhance guest satisfaction and streamline service delivery.
- Supervised daily hotel operations, ensuring compliance with quality standards and safety regulations.
- Developed training programs for staff, focusing on customer service excellence and operational efficiency.
- Analyzed performance metrics to identify areas for improvement in guest services and operational workflows.
Manager
Hillstone Restaurant Group
Dallas, TX
03.2005 - 02.2012
- Coordinated cross-departmental initiatives to optimize resource allocation and enhance overall productivity.
- Implemented cost-saving measures through effective budgeting and resource management practices.
- Fostered a positive team environment by mentoring staff and promoting professional development opportunities.
- Established partnerships with local vendors to improve service offerings and enhance guest experiences.
Education
Business
University of North Texas
Denton, TXSkills
- Bar equipment maintenance
- POS system
- Staff scheduling
- Menu development
Timeline
Bar Captain
Park City Club
07.2022 - Current
Bartender
CRO Catering
12.2020 - 07.2022
Auto Sales Consultant
Reliable Chevrolet
01.2018 - 12.2020
Manager
Live Oak Lodging
01.2012 - 02.2015
Manager
Hillstone Restaurant Group
03.2005 - 02.2012
Business
University of North Texas