Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

David Cronin

Weymouth,MA
David Cronin

Summary

Adept at water damage restoration and showcasing exceptional teamwork, I significantly enhanced client satisfaction and retention rates during my tenure at South Shore Flood Fire Mold. Leveraging expertise in structural drying techniques and effective communication, I improved project success rates by over 30%, embodying professionalism and a results-driven approach in disaster recovery scenarios. Dependable Restoration Technician with Number years of experience in providing support to victims of fires, floods and other disasters by helping owners restore properties. Offering expertise in cleaning damaged properties, installing new materials and sanitizing homes. Physically fit and agile to lift over Number pounds.

Overview

24
years of professional experience

Work History

South Shore Flood Fire Mold

Restoration Technician
06.2018 - 04.2024

Job overview

Lead restoration technician

  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Completed tear-down of existing structures and prepared for new construction.
  • Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Inspected damaged properties and contents to prepare job action plan.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Reduced project completion time with effective planning and coordination among team members.
  • Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.
  • Designed and conducted research to contribute meaningful information to restoration field.
  • Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
  • Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Exceeded performance goals set by management through dedicated focus on quality control measures in every project undertaken.
  • Improved restoration efficiency by implementing innovative techniques and tools in daily tasks.
  • Provided ongoing mentorship and training to new hires, fostering a positive work environment and promoting professional development within the team.
  • Collected payments and discussed results of work with customers.
  • Developed strong rapport with clients through exceptional customer service skills, fostering long-term relationships and repeat business.
  • Upheld company reputation by consistently delivering high-quality workmanship on all completed projects.
  • Increased project success rate, provided detailed pre-restoration inspections and accurate damage evaluations.
  • Strengthened team morale and productivity by leading hands-on training sessions on advanced restoration techniques.
  • Facilitated smoother project execution by establishing clear communication channels between clients, insurance companies, and restoration team.

Bostonian Cleaning and Restoration

Restoration Technician
05.2015 - 06.2018

Job overview

  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Completed tear-down of existing structures and prepared for new construction.
  • Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Inspected damaged properties and contents to prepare job action plan.
  • Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Reduced project completion time with effective planning and coordination among team members.
  • Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.
  • Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
  • Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Exceeded performance goals set by management through dedicated focus on quality control measures in every project undertaken.

Mc Yard Maintenance

Landscaping Worker
04.2009 - 05.2015

Job overview

  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Improved landscape appearance by performing regular maintenance tasks such as mowing, edging, and trimming.
  • Performed seasonal clean-up tasks to maintain organized outdoor spaces throughout the year.
  • Handled hedge, bush, and shrub trimming.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Maintained healthy lawns with proper fertilization, aeration, and overseeding techniques.
  • Enhanced customer satisfaction by providing timely and efficient landscaping services tailored to individual needs.
  • Upgraded outdoor living areas with the installation of patios, walkways, retaining walls as well as fire pits.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Delivered exceptional results in snow removal operations ensuring clear pathways and safe access during winter months.
  • Contributed to cost savings by properly maintaining equipment to minimize downtime due to repairs or replacements needed during peak working seasons.

Bostonian Cleaning and Restoration

Restoration Technician
09.2003 - 03.2009

Job overview

  • Performed thorough inspections to accurately assess property damage and determine appropriate restoration methods.
  • Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers and disinfectants.
  • Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment such as Type and Type.
  • Maneuvered heavy-duty equipment to carry out moisture surveys and drying techniques.
  • Enhanced customer satisfaction by providing prompt, high-quality services for water, fire, and mold damage restorations.
  • Maintained a safe work environment by adhering to all safety guidelines and protocols during restoration projects.
  • Completed tear-down of existing structures and prepared for new construction.
  • Managed inventory of equipment and supplies, ensuring optimal availability for timely completions of projects.
  • Demonstrated expertise in handling various types of restoration projects such as water extraction, structural drying, content cleaning, and odor removal.
  • Inspected damaged properties and contents to prepare job action plan.
  • Lifted and shouldered heavy objects and worked long hours in variable weather conditions.
  • Reduced project completion time with effective planning and coordination among team members.
  • Ensured proper documentation of each project''s progress, including photographs and detailed reports for insurance purposes.
  • Operated vehicles, gas-powered machinery and hand tools to accomplish diverse land management objectives.
  • Proactively addressed client concerns throughout the restoration process, ensuring their needs were met and resulting in high levels of customer satisfaction.
  • Worked safely in disaster environment by adhering to company and quality procedures.
  • Increased client retention, maintaining clear communication throughout the restoration process.
  • Exceeded performance goals set by management through dedicated focus on quality control measures in every project undertaken.

Handrahan Remodeling

Laborer
09.2000 - 06.2001

Job overview

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.

Education

Weymouth High Vocational
Weymouth, MA

High School Diploma from Construction
05.2001

University Overview

Vocational construction program

Skills

  • Water damage restoration
  • Structure tear-down
  • Sewage Cleanup
  • Water damage assignments
  • OSHA Compliance
  • Preventive Care
  • Fire assignments
  • Air Scrubbing
  • Fire Damage Restoration
  • Air Mover Usage
  • Trauma Scene Cleanup
  • Moisture Detection
  • Manual hand tools operations
  • Structural Drying Techniques
  • Pack-out services
  • Content cleaning
  • Debris Removal
  • Personal Protective Equipment
  • Carpet cleaning
  • Quality Assurance
  • Accurate estimates
  • Accurate Measurements
  • Odor Control
  • Mold remediation
  • Upholstery Cleaning
  • Smoke Removal
  • Dehumidification Equipment
  • Disaster Recovery
  • Photography
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Team Collaboration
  • Decision-Making
  • Equipment Operation
  • Self Motivation
  • Documentation
  • Professionalism
  • Professional Demeanor

Timeline

Restoration Technician
South Shore Flood Fire Mold
06.2018 - 04.2024
Restoration Technician
Bostonian Cleaning and Restoration
05.2015 - 06.2018
Landscaping Worker
Mc Yard Maintenance
04.2009 - 05.2015
Restoration Technician
Bostonian Cleaning and Restoration
09.2003 - 03.2009
Laborer
Handrahan Remodeling
09.2000 - 06.2001
Weymouth High Vocational
High School Diploma from Construction
David Cronin