Former member of the NYPD School Safety Division with eleven years of service. I have ensured the safety of a diverse community of students, faculty, and visitors within the New York City Public School institutions and surrounding premises. Currently a Criminal Justice Care Coordinator and Intake Coordinator for Choice of NY.
Overview
20
20
years of professional experience
Work History
Criminal Justice Care Coordinator/ Intake Coordinator
Choice of NY
11.2022 - Current
Upon assignment of a new client, proceeding within the required guidelines, the Client Care Coordinator is to immediately contact the client, and set an appointment to meet with the client at a CHOICE office or off-site to complete all required paperwork
For all assigned cases: Set client goals and align care activities in accordance with these goals
Monitor the progress of goals, and adjust care plans accordingly
Collect and enter data and notes accurately, thoroughly, and timely, documenting activities and outcomes into case management systems
Plan and execute care activities in accordance with client goals to minimize any potential issues with billing and reimbursement to the agency
Plan and utilize time so that needed outcomes for the client are achieved and completed within the time frame set by the Supervisor or Government agency
Proactively communicate with all members of a clients care team
This includes Choice of NY Director and Supervisor, Primary Care Provider, Mental Health Provider, Probation Officer, Clients Attorney and Supervising Court
Report on any emerging issues and needed adjustments
Connect with each assigned client minimally 4 times per month
Review assigned caseload with Care team 2 times per month to ensure effective case management while making adjustments as needed
Develop and maintain productive and results-oriented relationships with mission-critical persons at outside organizations
Attend meetings, as necessary, at the Department of Community Mental Health, local courts to review client cases and progress
Using the full capacity of one’s ongoing experience and training, demonstrate the progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination
Meet one-on-one with the person needing services, and screen to determine eligibility
Conduct intakes at the Westchester County Jail and courts within Westchester County
Track activities and outcomes
Administering risk and needs assessments while assisting clients with their job search and connecting them to job training, legal advocacy and accessing public benefits
Providing assistance with housing applications and searches
Transport clients from County Jail upon their release.
Choice of NY C.O.R.E Facilitator
The Westchester County Jail
05.2023 - 10.2023
Facilitate group and individual sessions to support incarcerated women and men with processing/unpacking identified concerns, addressing symptom management, and working towards solution based outcomes
Implement the application of psychoeducational models, trauma-informed interventions, and other effective approaches /best practices for addressing the needs of incarcerated individuals
Link incarcerated women and men to community resources by supplying referrals geared towards helping participants focus on their mental health, housing, family, employment, or any other life management barriers that could potentially increase recidivism
Assist with transitional case management to prepare incarcerated individuals with re-entering into the community setting
Participate in weekly Core meetings to present insight about the C.O.R.E program and its effectiveness and execution of current services that are being rendered.
NYPD School Officer
NYPD School Safety Division
06.2004 - 06.2015
Apprehending and transporting suspects
Interviewing witnesses, victims and suspects
Vertical Patrol
Perimeter Patrol
Operated Scanning Equipment
Identification Verification
Criminal Apprehension
Finger Printing
Gathering and logging evidence
Submitting incident reports
Property Vouchers
Secured Evidence
Writing Citations
Testifying in court
Providing first aid and CPR
Conflict Mediation.
Education
Associate Degree in Criminal Justice -
City University of New York
Bronx, NY
Skills
Conflict Resolution
Experience with the criminal justice system as a civilian and law enforcement officer
General knowledge of Computers
Communication Skills
Interpersonal Skills
Critical Thinking skills
Organizational Skills
Fluent in Spanish
Timeline
Choice of NY C.O.R.E Facilitator
The Westchester County Jail
05.2023 - 10.2023
Criminal Justice Care Coordinator/ Intake Coordinator