Markeita Billups, LPN
Chattanooga,TN
Summary
Experienced and dedicated LPN with a strong background in various clinical settings. Proficient in scheduling, prior authorization, home health care, telehealth, acute care, long-term care, and patient/family advocacy. Demonstrated success in delivering high-quality care and advocating for the well-being of patients and their families.
Overview
14
14
years of professional experience
Work History
Scheduling Coordinator/Intake Coordinator/Patient Care Manager Assistant
Home Care Solutions(LHC Group)
12.2017 - Current
- Coordinate and manage schedules for home health clients and staff.
- Compile and organize clinical information prior to referral entry.
- Investigate insurance coverage and coordinate with home office for authorization.
- Coordinate patient care alongside Patient Care Manager for individuals receiving home health services.
- Initiate patient tracking and monitor the patient's disposition when home health services have been placed on hold.
TELEHEALTH NURSE/ PRIOR AUTHORIZATION NURSE
ContinuCare Health Services(Acquired by LHC Group)
10.2012 - 12.2017
- Obtained and supervised initial and ongoing prior authorizations.
- Monitored patient health metrics on a daily basis using telehealth devices, fostering improved care delivery.
- Identified emerging trends in patient condition and implemented appropriate measures as needed.
- Provided comprehensive teaching to patients and caregivers.
- Facilitated patient empowerment to better manage chronic diseases and participate in their care.
Pre-Service Nurse
Parkridge Medical Center
12.2010 - 10.2012
- Evaluated scheduled surgeries and outpatient imaging procedures requiring prior authorization.
- Abstracted required medical data with accuracy prior to submitting to insurance company for review.
- Coordinated with patients, providers, facilities, and internal teams on request outcomes.
- Initiated appeal process on all denied procedures.
Education
LPN Licensure -
Tennessee Technology Center
Athens, TN2002
Skills
- Strong work ethic
- Critical thinking
- Organizational skills
- Interpersonal skills
- Effective multitasking
- Detail oriented
- Conflict resolution
- Teamwork and collaboration
- Process improvement
- Verbal and written communication
- Computer literacy
Timeline
Scheduling Coordinator/Intake Coordinator/Patient Care Manager Assistant
Home Care Solutions(LHC Group)
12.2017 - Current
TELEHEALTH NURSE/ PRIOR AUTHORIZATION NURSE
ContinuCare Health Services(Acquired by LHC Group)
10.2012 - 12.2017
Pre-Service Nurse
Parkridge Medical Center
12.2010 - 10.2012
LPN Licensure -
Tennessee Technology Center
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