Dynamic professional with a strong background in emergency response coordination. Proven expertise in effective communication, leadership, and safety compliance. Ready to contribute to high-stakes environments and enhance team performance.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Seasonal Merchandiser
Kawahara Nurseries
Carson City, NV
04.2026 - 06.2026
Organized plant displays to enhance visual appeal and customer engagement.
Assisted customers in selecting plants based on preferences and care needs.
Maintained cleanliness and organization of nursery areas for optimal shopping experience.
Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Provided training and support for new staff members in regards to merchandising operations.
Surveillance Operator
Gold Dustr West Casino
Carson City, NV
12.2025 - 04.2026
Monitored casino premises using advanced surveillance equipment and technology.
Operated multiple camera feeds simultaneously while maintaining focus on critical areas.
Observed gaming tables, slots and poker rooms throughout casino via live video feeds.
Identified suspicious activities and reported incidents to security personnel promptly.
Documented daily observations and reported any irregularities to the appropriate authorities.
Assisted in compiling evidence for investigations involving theft or misconduct.
Documented daily observations and incidents in detailed reports for management review.
Operated specialized software used in monitoring multiple locations simultaneously.
911 Emergency Dispatcher
Storey County Sheriffs Department
Virginia City, NV
08.2017 - 09.2025
Managed emergency calls for police, fire, and medical services.
Dispatched police officers and emergency personnel to calls for service.
Operated radio systems to communicate with first responders effectively.
Monitored multiple radio frequencies simultaneously while entering data into computer system.
Utilized computer-aided dispatch systems to track incidents efficiently.
Recorded detailed information from callers to ensure accurate response.
Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
Maintained up-to-date knowledge of county geography and emergency routes.
Utilized mapping software programs to plot locations of incidents quickly and accurately.
Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
Adhered strictly to departmental policies and protocols related to handling emergency communications.
Acted calmly and professionally under pressure while making decisions in high stress situations.
Used radio, telephone and computer system to update first responders with new information.
Assisted in training new dispatchers on protocols and procedures.
Facilitated special requests from departments for assistance and BOLOs.
Fire Captain
Storey County Fire District
Storey County, NV
07.2002 - 08.2017
Responded to emergency calls and managed the on-site operations of medical, hazardous materials, and rescue incidents.
Supervised emergency response teams during fire incidents and rescue operations.
Conducted fire prevention and suppression operations.
Trained personnel on fire safety protocols and equipment usage.
Provided leadership and guidance to assigned crew members during drills, exercises, and real-world operations.
Supervised subordinate firefighters in the performance of their duties.
Managed incident reports and documentation for operational reviews.
Inspected buildings for code violations relating to fire safety regulations.
Actively participated in interagency collaborations such as mutual aid agreements regarding response times.
Oversaw station efforts to continuously deliver timely and quality responses in areas of fire, medical and public safety administration.
Class A CDL Driver
Western Nevada Supply
Sparks, Nevada
1994 - 07.2002
Operated Class A commercial vehicles for timely deliveries across various locations.
Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, lift gates, pallet jacks and load bars.
Conducted pre-trip inspections to ensure vehicle safety and compliance standards.
Assisted in loading and unloading materials, ensuring secure transport conditions.
Maintained accurate logs of driving activities to ensure compliance with federal regulations.
Delivery Driver
Coca Cola
Reno , NV
1991 - 1994
Delivered products to customers, ensuring satisfaction through timely and efficient service.
Loaded and unloaded products from delivery vehicles, maintaining high standards of safety and precision.
Operated delivery vehicles in compliance with safety regulations and company policies.
Conducted thorough vehicle inspections to ensure safe operation and reliability before each delivery.