David De La Osa

Responsibilities included, but not limited to, management of the morning processing and distribution operation, scheduling of all employees, daily employee expectations, reduction of premium hours while increasing efficiency, investigation and resolution of customer complaints, office and street inspections, time keeping, and meeting / resolving labor issues.
Additional Stations serving in this position: Norland Branch, Miami, FL., Sunrise Station, Sunrise FL, Little River Station, Miami, FL.

Assist customers with the purchasing of stamps, money orders and the mailing of packages, as well as accept payment for other services. Answer questions about mail regulations, postage rates, and post office boxes. Sort incoming and outgoing mail by hand or by machine. Store undelivered packages until the customer picks them up. Prepare documents and other items for shipping.

Additional Stations serving in this position: Bayside Postal Store, Miami, FL., Knight Center Postal Store, Miami, FL., Coconut Grove Station, Miami, FL.