David Dotson
1330 Fairmont Ave NW Apt 3033,GA
Summary
15+ years of experience in Quality, Operations, Engineering and Inventory roles with three clients Strong communication skills and ability to collaborate with all levels internally and externally Exceptional work ethic and determination fostered thru integrity and dedication Ability to teach and develop a team to achieve KPIs internally and externally Efficient in time management and multi-tasking Attention to detail, problem solver and goal oriented Experienced working independently and in team environments Ability to allocate and secure resources to fulfill job requirements Experience overseeing projects and processes Well versed in different roles within a Distribution center
Overview
15
15
years of professional experience
Work History
Site Quality Manager
FedEx Supply Chain (Proctor & Gamble Account)
06.2022 - Current
- DDS Reporting of Quality Metrics 6 direct reports (4 hourly, 2 salaries exempt)
- Maintenance of Quality Metrics
- Conduct Quality Meetings with Customer
- FSC Monthly Input of Quality Data + Daily Management System Temperature Report
- P&G Monthly Quality Council
- FSC Monthly Quality Review
- Present Quality Performance during Customer Quarterly Business Review
- Manage all Tasks/Responsibilities within Quality Department
- Oversee Monthly Warehouse Defect Tracker
- Continuous Improvement Opportunities
- Exceptional Quality Metrics overall in FY 22/23 and Best in Class Quality Metrics in FY23/24
- No Findings Reported on External FDA Audit (November 2023)
Operations Manager I
FedEx Supply Chain (Proctor & Gamble Account)
05.2018 - 05.2022
- Responsible for team’s dayshift Operation 80+ direct reports (78 hourly, 4 salaries exempt)
- Ensure site is exceeding budgeted productivity targets
- Cost-plus fix management fee cost structure
- Oversaw daily labor planner and team staffing needs
- Led internal FedEx daily meeting reviewing all business departments
- Led customer external daily meeting reviewing customer metric scorecard
- Responsible for team’s payroll and attendance accountability
- Dayshift team had the site’s highest attendance %
- Responsible for team’s LM performance
- Dayshift team had the highest production score every month while having the lowest indirect time % every month since LM startup
- Responsible for team’s BLS rating and overseeing all incidents/reporting that occurs on team
- Team led the site in lowest BLS rating since building startup
- Responsible for team OS&D performance
- Team had the lowest OS&D dollar amount since building startup
- Implemented a tool to identify cross dock pallets within loading time frame
- Implemented a new forecasting tool to standardize goal setting amongst Operations and tool is sent to customer as a part of 6-hour update
- Lowest turnover % on team at site since building startup
Labor Management Systems Manager
DHL Supply Chain (Proctor Gamble Account)
01.2018 - 05.2018
- Responsible for site’s Labor Management System Owner productivity program 6 direct reports (4 hourly and 2 salaries exempt)
- Ensure site is achieving budgeted productivity targets
- Generate/create daily, weekly, monthly performance reports
- Responsible for ensuring accountability and incentive program is being enforced/maintained
- Implement educational tools for associates and management to enhance Labor Management System knowledge
- Lowest cost achieved in building on direct labor in 8 months
- Site Labor Management System production score improved by 10%
Operations Manager
DHL Supply Chain (SCJ Johnson Account)
10.2016 - 12.2017
- Responsible for site’s Operations 84 direct reports (65 hourly, 15-day laborers and 4 salaries exempt)
- Ensure site is exceeding budgeted productivity targets
- Fix variable cost structure
- Oversaw daily labor planner and building staffing needs
- Generate weekly/monthly customer presentation reviewing safety, maintenance, productivity and finances
- Generate weekly/monthly internal presentation reviewing productivity, finance and safety
- Research and investigate site OS&D claims
- Ensure customer KPIs are being achieved – dock to stock, inventory accuracy, damage, on-time loading, unauthorized cuts
- Ensure quarterly cycle count program is being achieved
- Ensure annual review of all SOPs and Work Instructions is being conducted and modified if necessary
- Site exceeded DHL budget
- Site met all customer KPIs
- Zero OSHA Recordable incidents during tenure
- Reduced safety incidents by 15% and OSHA recordable by 25% by implementing site wide BBS/BOS safety program
Operations Manager
DHL Supply Chain (Toto Account)
03.2014 - 10.2016
- Responsible for site’s Operations and Customer Service 70 direct reports (68 hourly and 2 salaries exempt)
- Approximately 3,000 SKUs and 20,000 pallets
- Ensure site is exceeding budgeted productivity targets
- Cost Plus Fixed Management Fee cost structure
- On-site customer
- Oversaw daily labor planner and building staffing needs
- System integration from Irista to RedPriaire
- Implemented parcel shipping of China bathroom fixtures
- Generate weekly/monthly external presentation reviewing safety, maintenance, productivity and finances
- Generate weekly/monthly internal presentation reviewing safety, productivity and finances
- Research and investigate site OS&D claims and create monthly external presentation
- Responsible for creating product dimensions and TI-HI for new inventory
- Implemented countback accountability program
- Responsible for site countback performance
- Ensure customer KPIs are being achieved – shrinkage allowance, inventory accuracy, on-time loading, 48 hours unloading
- Ensure quarterly cycle count program is being achieved
- Conduct annual physical inventory
- Improved site inventory accuracy from 84% to 95% in first year and exceeded 95% in every preceding year
- Site exceeded DHL budget
- Site met all customer KPIs
- Achieved a year without a lost time accident or OSHA recordable incident
- Reduced safety incidents by 25% and OSHA recordable by 50% by implementing site wide BBS/BOS safety program
Inventory/Customer Service Manager
DHL Supply Chain (SCJ Account)
07.2012 - 02.2014
- Responsible for site’s Inventory and Customer Service
- Approximately 1,300 skus in the building and 27,000 pallets
- Weekly slotting for our claw layer pick lines, bi-monthly slotting for our manual picklines and quarterly slotting for our bulk bays
- Responsible for cuts made on all outbound shipments
- Responsible for building layout and product zoning
- Researched and investigated all OSDs
- Responsible for all product adjusted in and out of inventory
- Implemented countback accountability program
- Responsible for site countback performance
- Daily Inventory reconciliation with customer
- Oversaw all custom pallet build/repacking projects
- Responsible for handling of all customer returns
- Responsible for all damaged inventory and waste disposal
- Achieved a site Inventory accuracy above 99.5%
- Achieved an average of 325 picks per lockup ratio
- Achieved an average unlock time of 4.25 min
Network Labor Management System Engineer
DHL Supply Chain (SCJ Account)
02.2011 - 06.2012
- Responsible for Network’s Labor Management System Standards
- Conducted Audit on all 7 sites in Network
- Modified Engineered Standards as needed
- Modified Warehouse Map as needed
- Responsible for training material conducted to site’s management teams
- Responsible for communication material to hourly associates
- Managed 7 site champions
- All sites in network achieved positive Labor Management System score
- Improved network productivities by 5%
Operations Supervisor
DHL Supply Chain (SCJ Account)
08.2009 - 01.2011
- Responsible for shift’s Operations 40 Direct Reports (40 hourly associates)
- Put together daily labor plan
- Ensured loads were shipped on time and inbounds were turned unloaded in 48 hours
- Responsible for shift Labor Management System performance/accountability
- Achieved on-time loading % above 99.5%
- Achieved a positive shift Labor Management System production score
Education
BA, Business and Economics (Cum Laude) -
North Park University
Chicago, ILSkills
- Microsoft Excel, Word, Outlook, PowerPoint, Access, RedPrairie WMS and LMS, Kronos, HRMS Oracle, Topex WMS/AS400, Irista WMS (paper-based), RTCIS WMS/AS400
- Quality Management Systems
- Documentation Control
- Corrective Action Planning
Professional Awards Certificates
- CEO Award Supply Chain Excellence – Labor Management System Implementation/Auditing Team 2012
- Graduate of Emerging Leaders Program – 2014
- FedEx Bravo Zulu Award – 2020, 2021, 2022, 2023
- QMS for Medical Devices: FDA QSR and ISO 13485:2016 (Oriel STAT A MATRIX) – 2023
- FedEx Key Contributor Stock Option Award – 2024
- Graduate of Leading Leaders Program – 2024
Timeline
Site Quality Manager
FedEx Supply Chain (Proctor & Gamble Account)
06.2022 - Current
Operations Manager I
FedEx Supply Chain (Proctor & Gamble Account)
05.2018 - 05.2022
Labor Management Systems Manager
DHL Supply Chain (Proctor Gamble Account)
01.2018 - 05.2018
Operations Manager
DHL Supply Chain (SCJ Johnson Account)
10.2016 - 12.2017
Operations Manager
DHL Supply Chain (Toto Account)
03.2014 - 10.2016
Inventory/Customer Service Manager
DHL Supply Chain (SCJ Account)
07.2012 - 02.2014
Network Labor Management System Engineer
DHL Supply Chain (SCJ Account)
02.2011 - 06.2012
Operations Supervisor
DHL Supply Chain (SCJ Account)
08.2009 - 01.2011
BA, Business and Economics (Cum Laude) -
North Park University
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