Dedicated Sales, Marketing, and Customer Service professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Management of 8 Customer Service Representatives and 2 Product/Technical Support Representatives,
Servicing the North America Market for both OEM and Distributor Sales with All order entry, expedites and changes.
Providing Metrics to Management on Call Allocation, Expedites, change orders.
Conducting Performance Reviews.
Department Training, and Composing ISO Procedures
Conduct Internal and External Department ISO Audits
Storage & Processing
Computer Systems
Technology
Marketing Of Goods
Sales Tool
Changes