David Duvall
Montgomery,AL
Summary
Experienced and knowledgeable systems administrator with strong technical expertise and a
proven track record as a motivated team player. Seeking a position to leverage my extensive IT
experience in achieving company goals, managing IT requests, and efficiently completing client
projects.
Overview
18
18
years of professional experience
Work History
Junior
Bachelor Technologies
Montgomery, AL
03.2015 - 09.2024
- Provided desktop support and troubleshooting across diverse systems
- Diagnosed and resolved technical issues using advanced diagnostic tools
- Trained and mentored Level 1 technicians; reviewed performance reports
- Managed client backup and disaster recovery solutions
- Maintained Office 365 Admin Portals and conducted phishing campaigns
- Set up PCs, servers, and peripherals onsite; handled server room maintenance
- Generated reports for operations management and managed service tickets
Computer Repair Technician
Montgomery, AL
09.2009 - 03.2015
- Delivered on-site and off-site computer repair services for private clients
- Diagnosed and resolved software issues, installed updates, and removed malware
- Rebuilt and repaired hardware systems as needed
Security
DTA Security
Montgomery, AL
11.2006 - 03.2015
- Secured corporate properties during and after business hours
- Monitored CCTV footage for suspicious activities and enforced protocols
Impact Retail Merchandisers Regional Lead
Acosta Sales & Marketing
Montgomery, AL
03.2014 - 10.2016
- Negotiated pricing, monitored sales trends, and oversaw inventory management
- Directed merchandising teams and implemented in-store marketing strategies
- Conducted competitor analysis and introduced new products to markets
Assistant Manager
GameStop Corporation
Montgomery, AL
12.2011 - 02.2014
- Oversaw inventory management and ensured proper product display
- Maintained sales records and prepared reports for management
- Led team operations, including training and performance evaluation
Education
Network Technician Certificate Relevant Coursework: Computer Hardware Essentials, Network Essentials, Operating Systems Essentials Military ServiceU.S. Navy USS Pioneer, USS - undefined
Virginia College
June 2017
undefined
September 2007
Skills
- Technologies/Environments:
- Linux, Oracle Box, VMware, VirtualBox, Windows 81/10/11
- Server 2012/2016/2019, Veeam, Datto, Kaseya, LogMeIn, IT Glue, VPN
- Software Expertise: Dental and medical software, CPA software, camera systems
- Technology Setup: Printers, scanners, PCs, servers, onsite server maintenance
- Other Skills:
- Knowledge of iOS systems, disaster recovery, phishing prevention
Timeline
Junior
Bachelor Technologies
03.2015 - 09.2024
Impact Retail Merchandisers Regional Lead
Acosta Sales & Marketing
03.2014 - 10.2016
Assistant Manager
GameStop Corporation
12.2011 - 02.2014
Computer Repair Technician
09.2009 - 03.2015
Security
DTA Security
11.2006 - 03.2015
Network Technician Certificate Relevant Coursework: Computer Hardware Essentials, Network Essentials, Operating Systems Essentials Military ServiceU.S. Navy USS Pioneer, USS - undefined
Virginia College
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