David Ellis Sr.
Bolivia,NC
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior Research Technician
Bluon Energy
Irvine, CA
01.2017 - 10.2023
- Supported senior management with creation and enhancement of research procedures as related to HVAC database.
- Assisted with training junior team members in data research techniques.
- Inputted and edited database entries from generated research using Airtable, SQL, and Excel.
- Recorded and analyzed HVAC data to produce reports of results.
- Troubleshot and resolved equipment and technical issues.
- Provided support and guidance to junior staff.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and retrofit units for new refrigerant (R454a)
- Calibrated equipment to achieve maximum efficiency.
- Supplied high level technical assistance to technicians over phone using simple troubleshooting techniques.
- Consulted with project management during group installations.
- Monitored building environmental conditions.
- Installed components to improve HVAC system performance.
Senior Shift Leader
HCL
Cary, NC
08.2014 - 01.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Conducted performance reviews and provided staff with feedback and guidance.
Business Owner
Artisan Comfort Systems Inc.
Knightdale, NC
10.2001 - 08.2013
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Identified and qualified customer HVAC needs and negotiated and closed profitable projects with high success rate.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented local marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Took charge of recruiting, hiring and training motivated employees to perform daily business functions.
- Organized and attended HVAC trade shows and special events to showcase products, network with other businesses and attract new customers.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Adhered to EPA and OSHA regulatory and policy changes and made necessary adjustments to maintain overall success.
- Conducted audit inspections and independent checks to verify parts and materials.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
No Degree - HVAC And Electrical
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Manchester Township High School
Manchester, NJ06.1986
Skills
- Electrical Safety
- Blueprints and Specifications
- System Calibration
- Duct Sizing and Design
- System Installation
- Technical Troubleshooting
- Parts Inventory Management
- Equipment Diagnostics
- Blueprint Reading
- Load Calculations
- Work Scheduling
- Database Development
- Continuous Process Improvement
- End-User Training
- Document Management
- Customer Needs Assessment
- Equipment Procurement
- Project Leadership
- Staff Hiring
- Solution Selling
- Sales Presentations
- Relationship Building
- Positive and Upbeat
- Systems and Software Expertise
- Database Management
- Direct Sales
- Social Media Savvy
- Promotional Sales Events
Certification
- HVAC License - H3 Cl 1
- Certified EPA - Unlimited
Timeline
Senior Research Technician
Bluon Energy
01.2017 - 10.2023
Senior Shift Leader
HCL
08.2014 - 01.2017
Business Owner
Artisan Comfort Systems Inc.
10.2001 - 08.2013
No Degree - HVAC And Electrical
Wake Technical Community College
High School Diploma -
Manchester Township High School