

Dependable HVAC technician with 2+years of hands-on experience in residential HVAC maintenance, repair,and installation. Skilled in troubleshooting service calls, performing preventative maintenance, and replacing key system components. Holds EPA Universal Certification and HVAC/R certificate. Strong mechanical aptitude, customer service skills, and a clean driving record. Fluent in English and Haitian Creole.
• Performed routine maintenance and repairs on residential HVAC systems,including troubleshooting and resolving AC service calls
• Installed condensers, replaced compressors, condenser coils, filter driers, and blower motors to ensure system reliability
• Conducted coil cleaning, blower wheel cleaning, and installed grilles and vents to maintain optimal system performance
• Utilized hand tools, multi-meters,gauges, and thermometers for diagnostics and repairs
• Provided excellent customer service by addressing resident concerns and ensuring satisfaction with completed work
• Collaborated with team members to complete work orders efficiently and maintain property standards
• Assisted customers with troubleshooting automotive issues and provided guidance on parts selection and minor repairs
• Used diagnostic tools such as OBD scanners to identify and interpreter or codes for customers
• Delivered excellent customer service by addressing inquiries and ensuring customer satisfaction
• Maintained product knowledge to support customers in finding appropriate solutions for their needs
• Provided prompt and courteous service to customers while managing multiple tasks in a fast-paced environment
• Maintained cleanliness and organization of work areas to ensure positive customer experience
• Demonstrated strong communication and teamwork skills to support daily operations
• Assisted in repairing and maintaining bicycles, including lubricating chains, patching and replacing tire tubes, and repairing wheel spokes
• Supported a charitable organization by ensuring equipment was safe and operational for recipients
• Developed hands-on mechanical skills and attention to detail through repair tasks