Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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David Elvadgian

Winnetka

Summary

Operations professional with focus on efficiency and process improvement. Known for enhancing operational workflows and driving team success. Highly reliable team player with strong adaptability to evolving needs and challenges. Key skills include process optimization and effective communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Team Member

LA Fitness
03.2020 - Current
  • Enhanced team productivity by scheduling and delegating tasks effectively.
  • Collaborated with cross-functional teams to address operational challenges and improve overall efficiency.
  • Managed inventory levels for optimal performance, reducing waste, and improving stock turnover.
  • Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Assisted the Operations Manager in overseeing daily workflow, including opening and closing procedures, facility maintenance, and staff scheduling.

Guest Experience Host

Sandbox VR
02.2022 - 04.2023
  • Trained new team members in customer service best practices, elevating overall guest experience quality.
  • Facilitated smooth communication between departments for seamless operations and cohesive teamwork.
  • Assisted management in the implementation of new policies or procedures aimed at enhancing overall guest satisfaction.
  • Handled customer complaints to satisfy and retain guests.
  • Enhanced guest satisfaction by providing personalized and attentive service.
  • Utilized a variety of organizational and communication skills to drive guest satisfaction.
  • Maintained accurate and up-to-date records of guest information.
  • Provided accurate information regarding the companies' sponsored video games.

Education

Taft Charter High School
Woodland Hills, CA
06.2018

Los Angeles Pierce College
Woodland Hills, CA
11.2019

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California State University, Northridge
Northridge, CA
11.2019

Skills

  • Logistics
  • Bilingual
  • Scheduling
  • Problem Solving
  • Customer Service
  • Inventory Control
  • Attention to Detail
  • Safety Procedures
  • Operational Efficiency
  • Operations Management
  • Administrative Support

Certification

  • Drivers License
  • BSIS Guard Card

Languages

English: Native/ Bilingual
Armenian: Professional

Timeline

Guest Experience Host

Sandbox VR
02.2022 - 04.2023

Operations Team Member

LA Fitness
03.2020 - Current

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California State University, Northridge

Taft Charter High School

Los Angeles Pierce College

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