Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

David Ely

Pottstown,PA

Summary

Motivated team member with considerable experience in customer service and hospitality roles. Proven ability to contribute to a positive and enjoyable customer visit through excellent communication and interpersonal skills. Skilled in resolving issues in a timely and efficient manner. Demonstrated capacity to work both independently and collaboratively in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Domino's Pizza
11.2024 - Current
  • Navigated delivery routes efficiently to ensure timely completion of all scheduled deliveries.
  • Operated GPS and routing software to optimize delivery paths and reduce transit times.
  • Ensured accuracy in order fulfillment by verifying packages against shipping documents before dispatch.
  • Resolved delivery issues promptly, ensuring customer satisfaction and fostering repeat business opportunities.

Front of House Employee

CHICK-FIL-A
03.2022 - 09.2024
  • Maintained high levels of cleanliness throughout the dining area.
  • Built relationships with regular customers through friendly conversations and personalized attention.
  • Developed comprehensive knowledge of restaurant menu items and preparation methods.
  • Demonstrated strong communication skills while interacting with customers and colleagues.

Front of House Employee

PANERA BREAD
03.2018 - 02.2022
  • Assisted with training new front of house staff members on proper protocol and procedures.
  • Prepared daily food items and cooked simple foods and beverages, such as bagels, pastries, smoothies, and coffee, using proper safety precautions and sanitary measures.
  • Maintained high levels of cleanliness throughout the dining area.
  • Built relationships with regular customers through friendly conversations and personalized attention.

Movie Theater Employee

REGAL ENTERTAINMENT GROUP
12.2013 - 02.2018
  • Kept theater clean by picking up trash and sweeping floor before each showing.
  • Provided exceptional hospitality services to guests, ensuring their satisfaction throughout their visit.
  • Controlled access to theater by greeting, directing guests, and taking tickets.
  • Trained new employees on policies and procedures for operations of a movie theater.
  • Gained experience in customer service, cash handling and POS systems.

Education

High School -

Cumberland Regional High School
Bridgeton, NJ
06.2011

Media Communications in Performance

Asbury University
Wilmore, KY

Skills

  • Strong Work Ethic
  • Team player attitude
  • Greeting guests
  • Positive demeanor
  • Order Taking
  • Active Listening

Timeline

Delivery Driver

Domino's Pizza
11.2024 - Current

Front of House Employee

CHICK-FIL-A
03.2022 - 09.2024

Front of House Employee

PANERA BREAD
03.2018 - 02.2022

Movie Theater Employee

REGAL ENTERTAINMENT GROUP
12.2013 - 02.2018

Media Communications in Performance

Asbury University

High School -

Cumberland Regional High School
David Ely