David Esquivel
Laurel,MD
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
2
2
years of professional experience
Work History
Server/Mixer/Barback
Amigos Mexican
Laurel, MD
12.2024 - Current
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Garnished dishes and beverages to serve visually appealing menu items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained records of transactions made during shift as required by law or company policy.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stocked service areas with supplies during slow periods.
- Delivered food orders promptly and courteously.
Mosquito Control Technician
Mosquito Squad Of Central Massachusetts
Salisbury, Massachusetts
07.2024 - 09.2024
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Met with customers at residences and places of business to check on pest and tick situations.
- Applied pesticides and other control strategies to manage pests.
- Inspected residential and commercial properties for mosquito breeding sites.
- Responded to customer inquiries about mosquitoes and recommended appropriate control measures.
- Collaborated with sales teams to provide estimates and recommendations for pest control services.
- Operated and maintained pest control equipment and vehicles, ensuring they were in good working condition.
- Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
- Recognized for consistent quality service and efficiency.
Lead Sales / Concierge Concept
Washville
Newburyport, Massachusetts
01.2024 - 08.2024
- Creating a Hospitable Environment and Recognizing New and Returning Clientele
- Advertising benefits and perks of our recurring no - commitment monthly subscription
- Overcoming the “No’s” of the customer, and creating real connections to lead to a final sale.
- Maintaining a clean workspace, while coordinating with coworkers and managers to adjust due to market shift and change to come up with new ways to advertise.
- Assisting in car cleaning when needed.
Barista Trainer
Starbucks, Barista
Seabrook, New Hampshire
03.2023 - 08.2023
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Received and accurately processed customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
GED -
Shadow Ridge High School
North Las Vegas, NV03-2022
Skills
- Bilingual (Conversational Spanish)
- Hospitality
- French Literate (8 years of Study) ((II/III)
- Personable
- Excellent Customer Service
- Dedication
- Effective Communication with Colleagues
- Adaptability
Timeline
Server/Mixer/Barback
Amigos Mexican
12.2024 - Current
Mosquito Control Technician
Mosquito Squad Of Central Massachusetts
07.2024 - 09.2024
Lead Sales / Concierge Concept
Washville
01.2024 - 08.2024
Barista Trainer
Starbucks, Barista
03.2023 - 08.2023
GED -
Shadow Ridge High School