DAVID EZEKIEL
Richmond,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques and also a Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.
Overview
3
3
years of professional experience
Work History
Teller
Wells Fargo Bank, N.A.
Sugar Land, TX
11.2021 - 07.2022
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Managed over 85 customers per day.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Increase banking referrals by 5%.
- Stocked supplies for customers and personal teller station.
Warehouse Associate
Amazon Distribution
Brookshire, TX
08.2020 - 07.2021
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Car Sales Consultant
Classic Chevy Sugarland
Houston, TX
05.2020 - 09.2020
- Established good customer relationship upon arriving dealership
- Showcased dealership's vehicles and explain their features and warranties to customers
- Answer customer questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
- Negotiate car prices and trade-in values for customers' vehicles.
- Coordinated with finance department to determine each customer's financing and ownership options.
- Contact past customers to ensure satisfaction with their vehicles
Car Sales Consultant
Sterling McCall Nissan
Houston, TX
01.2020 - 04.2020
- Established good customer relationship upon arriving dealership
- Showcased dealership's vehicles and explain their features and warranties to customers
- Answer customer's questions about cars, financing and purchase process
- Accompany customers on test drives, collecting licenses and documentation beforehand per best practices
- Negotiate car prices and trade-in values for customers' vehicles
- Coordinated with finance department to determine each customer's financing and ownership options
- Contact past customers to ensure satisfaction with their vehicles
Porter
Conn's HomePlus
Houston, TX
07.2019 - 01.2020
- Assist Customers with their Purchased Items.
- Managed over 100 customers and orders per day
- Building , and moving merchandise around store.
- Served as a friendly, hardworking, and punctual employee.
- Taking Stock of stores Merchandise Daily.
Crew Member
Raising Canes Chicken Fingers
Houston, TX
12.2018 - 05.2019
- Successfully communicated with all team members to navigate job duties and complete daily tasks.
- Resolved challenging customer complaints to full satisfaction, Promoting brand loyalty and maximizing repeat business.
- Stepped in to take on additional job responsibilities when fellow coworker fell sick.
- Handled Large amounts worth of daily credit card and cash payments.
- Resolved Customer Challenging Complaints to full satisfaction.
Education
High School Diploma -
Sharpstown High School
Houston, TX07.2019
Skills
- Signature Verification
- Transaction Error Identification
- Information Processing
- Cash Supply Orders
- Accounting Software
- Fraud Detection
- Meeting Sales Goals
- Building Customer Loyalty
- Excellent Written and Verbal Communication
Timeline
Teller
Wells Fargo Bank, N.A.
11.2021 - 07.2022
Warehouse Associate
Amazon Distribution
08.2020 - 07.2021
Car Sales Consultant
Classic Chevy Sugarland
05.2020 - 09.2020
Car Sales Consultant
Sterling McCall Nissan
01.2020 - 04.2020
Porter
Conn's HomePlus
07.2019 - 01.2020
Crew Member
Raising Canes Chicken Fingers
12.2018 - 05.2019
High School Diploma -
Sharpstown High School
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