David Fakhory
Nolensville ,TN
Summary
Dynamic and dependable professional with extensive experience in customer service and food preparation at the Music city convention center . Proven ability to enhance guest experiences through exceptional communication and teamwork. Skilled in safe food handling and multitasking, consistently delivering quality service in high-pressure environments. Committed to maintaining cleanliness and efficiency in all tasks.
Overview
2026
2026
years of professional experience
Work History
Pizza Maker
To Go Pizza
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
Banquet Server
Opryland Hotel
05.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
- Assisted in post-event breakdown and cleanup, ensuring venues were promptly returned to their original state.
- Delivered exceptional guest experiences with attentive table service during large-scale events.
- Enhanced event efficiency by setting up banquet halls according to precise event specifications.
Banquet Server
Music City Center
05.2024 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
Customer Service Representative
Walmart
08.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Cashier
Walgreens
08.2021 - 12.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor Of Mechanical Engineering - Engineering
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma - Engineering Mechanics
Nolensville High School
Nolensville, TN05.2024
Skills
- Teamwork and collaboration
- Customer service
- Safe food handling
- Food safety
- Heavy lifting
- Flexible schedule
- Attention to detail
- Dependable and responsible
- ServSafe certification
- Speed and efficiency
- Verbal and written communication
- Customer feedback handling
- Workstation organization
- Multitasking Abilities
- Collaboration and teamwork
- Problem-solving
- Food preparation
- Reliable and responsible
- Excellent communication
- Adaptable and flexible
- Food and beverage service
- Quality control
- Task prioritization
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Banquet Server
Opryland Hotel
05.2024 - Current
Banquet Server
Music City Center
05.2024 - Current
Customer Service Representative
Walmart
08.2022 - 03.2023
Customer Service Cashier
Walgreens
08.2021 - 12.2022
Pizza Maker
To Go Pizza
Bachelor Of Mechanical Engineering - Engineering
Middle Tennessee State University
High School Diploma - Engineering Mechanics
Nolensville High School