David Falconieri
Rochester,NY
Summary
Highly organized and personable Server and Bartender with experience providing exceptional customer service in establishments ranging from high-volume venues and corporate restaurants to fine-dining establishments. Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation. Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings. Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders. Success multitasking while remaining professional and courteous in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Bartender
The Rochester Beer Park
Rochester, NY
03.2020 - 06.2026
- Delivered exceptional customer service in fast-paced club environment.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Performed opening and closing duties, printing sales reports, and setting up for incoming shift
- Served high customer volumes during special events, nights, and weekends.
Server
La Casa
Rochester, NY
07.2018 - 01.2025
- Served tables while running the bar and providing drinks for other servers through the service bar
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Responsible for accurately maintaining the financial transactions of my tables.
- Assisted co-workers whenever possible.
- In charge of all alcohol ordering and bar maintenance
- Opened and closed both the bar and the dining room
Server
Texas Roadhouse
Rochester, NY
04.2014 - 06.2018
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Processed credit cards, checks, gift cards and coupons.
- Assisted co-workers whenever possible.
- Ran food, pre-bussed tables, and yelled birthdays for my tables, as well as my coworkers tables.
Server
Applebee's Grill + Bar
Rochester, NY
12.2011 - 04.2014
- Consistently provided professional, friendly and engaging service.
- Quickly recorded transactions in MICROS system to deliver prompt service.
- Assertively upsold alcoholic beverages, appetizers and desserts.
- Ran food and pre-bussed tables to ensure fast table-turns.
Server/Bartender
The Sandbar
West Dennis, MA
05.2008 - 09.2011
- Helped set up and break down the bar daily.
- Greeted guests and took drink orders.
- Made a variety of cocktails.
- Made and provided popcorn to guests.
- Bussed and reset tables.
- Cashed out guests at the register.
- Provided backup vocals for the entertainment.
Server/Bartender
Catania Hospitality Group
Barnstable, MA
05.2004 - 10.2011
- Served tables in a fast-paced, family restaurant.
- Served guests at a large, tavern-style bar, while running the service bar for servers.
- Helped create new, seasonal and themed drinks.
- Tended bar and served tables in a high-end wine bar, including recommending pairings for particular dishes and wines and providing a fine dining experience for the guests
- Tended bar during functions and help set/breakdown rooms between functions.
- Ran the register for servers that needed checks closed.
Education
Bachelor of Science - Brain and Cognitive Sciences
University of Rochester
Rochester, NY01-2010
Bachelor of Arts - Italian Studies
University of Rochester
Rochester, NY01-2010
Skills
- Fluent in Italian
- Strong multitasking
- Skilled photographer
- Extensive drink knowledge
- Strong communication skills
- Adaptability
- Customer-focused
- Courteous, professional demeanor
- Quick problem solver
Timeline
Bartender
The Rochester Beer Park
03.2020 - 06.2026
Server
La Casa
07.2018 - 01.2025
Server
Texas Roadhouse
04.2014 - 06.2018
Server
Applebee's Grill + Bar
12.2011 - 04.2014
Server/Bartender
The Sandbar
05.2008 - 09.2011
Server/Bartender
Catania Hospitality Group
05.2004 - 10.2011
Bachelor of Arts - Italian Studies
University of Rochester
Bachelor of Science - Brain and Cognitive Sciences
University of Rochester