David Faust
Cheyenne,WY
Summary
Management professional bringing 25 years of retail background, leadership talents and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
23
23
years of professional experience
Work History
Merchandiser Supervisor
Swire Coca-Cola
Cheyenne, WY
02.2022 - Current
- Supervised a team of 4 Merchandisers, providing guidance and direction to ensure deadlines were met.
- Developed strategies to maximize sales opportunities while minimizing costs.
- Conducted regular training sessions for merchandisers on product knowledge and customer service techniques.
- Managed product displays in assigned stores to ensure proper placement of featured items.
- Provided feedback to management about customer satisfaction levels at various locations.
- Assisted in setting up special promotions or events at designated stores.
Framer
Hobby Lobby Frame Shop
Cheyenne, WY
08.2021 - 06.2022
- Spoke with customer about Custom Frame for their pictures that they brought in to have framed
- Explained type of finishes, Matt colors, whether customer wanted a single Matt or double or even a triple.
- Explained the type of glass, plain clear, or museum
- After everything was ordered and arrived I assembled the project called customer told them their picture was ready for pick up
Quality Control Inspector
Unicor Industries
Safford, AZ
06.2016 - 05.2021
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
Department Manager Pluming, Electrical
Lowes Home Improvment
Cheyenne, WY
01.2012 - 08.2012
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Department Manager Garden
The Home Depot Inc
Cheyenne, WY
06.2007 - 01.2012
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Store Manager District Manager
Kay Jewelry
Cheyenne, WY
02.2003 - 05.2007
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
Diamond And Colorard Stone Certified - Diamonds
Gemological Institute of America
Carlsbad, CA06.2000
Some College (No Degree) - Business Administration And Management
Laramie County Community College
Cheyenne, WYSkills
- Promotional Planning
- Retail Display Setup
- Vendor Sourcing
- Analytical Thinking
- Logistics
- Inventory Management
- Cost Assessments
- MS Office
- Problem-Solving
- Trends Analysis
- Coaching and Mentoring
- Attention to Detail
- Materials Management
- Team Leadership
- Calm Under Pressure
- Basic Mathematics
- Customer Service
- Staff Training
- Training & Development
- Team Building
- People Skills
- Active Listening
- Supervision & Leadership
Timeline
Merchandiser Supervisor
Swire Coca-Cola
02.2022 - Current
Framer
Hobby Lobby Frame Shop
08.2021 - 06.2022
Quality Control Inspector
Unicor Industries
06.2016 - 05.2021
Department Manager Pluming, Electrical
Lowes Home Improvment
01.2012 - 08.2012
Department Manager Garden
The Home Depot Inc
06.2007 - 01.2012
Store Manager District Manager
Kay Jewelry
02.2003 - 05.2007
Diamond And Colorard Stone Certified - Diamonds
Gemological Institute of America
Some College (No Degree) - Business Administration And Management
Laramie County Community College
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