Summary
Overview
Work History
Education
Skills
Timeline
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David Felton

Corona,CA

Summary

Performance-oriented Sales Leader offering exceptional record of achievement in nearly a 15-year career. Tenacious manager with strategic and analytical approach to solving problems, customer acquisition, building new business while maintaining customer accounts, and accomplishing profit targets. Talented in account management and management of a sales team.

Overview

21
21
years of professional experience

Work History

Account Manager

Express Capital Lending
07.2009 - Current
  • Closed $52,830,000 in business deals.
  • Managed a portfolio of 730 accounts, prevented churn and recognized key upsell opportunities.
  • Generated $225,000,000 in pipeline by cold calling, email outreach, inbound marketing, and Linkedin outreach.
  • Analyzed Financial statements and credit reports of private market companies to determine credit worthiness.
  • Managed a team of 6 sales reps.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed renewal process for over 1,000 customers from initial contact to contract execution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties.

Research Analyst

Peryam & Kroll Research Corporation
01.2005 - 06.2009
  • Developed and maintained proficiency in data entry
  • Prepared experimental products and conducted focus groups per client's instructions.
  • Analyzed large volume of data to identify patterns, trends and correlations.
  • Prepared detailed reports summarizing research findings.
  • Trained new employees
  • Stayed up-to-date with industry trends and developments to conduct relevant and valuable research.

Promotional Team Lead

HSBC Bank
01.2004 - 01.2005
  • Identified interested and qualified customers to provide potential customers with additional information regarding services offered.
  • Learned about competitors products and consumers interests to answer questions and provide more complete information.

Education

Bachelor of Science - Criminal Justice

California State University - Fullerton
05.2010

Skills

  • New Business Acquisition
  • Cold Calling
  • Financial Analysis
  • Generated 225 Million In Pipeline
  • Customer Portfolio Management
  • Sales Management
  • Professional Networking

Timeline

Account Manager

Express Capital Lending
07.2009 - Current

Research Analyst

Peryam & Kroll Research Corporation
01.2005 - 06.2009

Promotional Team Lead

HSBC Bank
01.2004 - 01.2005

Bachelor of Science - Criminal Justice

California State University - Fullerton

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David Felton