Summary
Overview
Work History
Education
Skills
Timeline
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David Fennell

Inola,OK

Summary

Accomplished Technical Supervisor with a proven track record at Wil-med Global, specializing in hardware troubleshooting and fostering teamwork. Excelled in reducing equipment failure rates through innovative maintenance routines. Renowned for exceptional problem-solving abilities and customer support, ensuring high-quality technical solutions and enhancing operational efficiency.

Overview

12
12
years of professional experience

Work History

Technical Supervisor

Wil-med Global: Refurbished Dialysis Machines
07.2022 - 08.2024

PM, calibrate, repair and install electronic equipment

  • Initiated regular preventive maintenance routines to minimize equipment failure rates and extend the life of company assets.
  • Calibrated, maintained and operated equipment for maximum performance.
  • Demonstrated excellent problem-solving abilities by quickly identifying root causes of technical issues and implementing appropriate solutions to mitigate future occurrences.

Service Technician

Mid-America Water Technologies Inc
12.2016 - 07.2022
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Explained diagnostic findings to customers and outlined repair or service options.

Service Technician

Fresenius
12.2012 - 12.2016
  • Inspected equipment to diagnose operational issues.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

Education

Associate In Engineering Technology - Electronics

Phoenix Institute of Technology
Phoenix, AZ
1991

High School Diploma -

Soper High School
Soper, OK
05.1988

Skills

  • Hardware troubleshooting
  • Schedule Management
  • Business Analysis
  • Customer Support
  • Documentation requirements
  • Technical solutions
  • Issue resolution/troubleshooting
  • Technical performance monitoring
  • Teamwork and Collaboration
  • Skilled Maintenance and Repair
  • Attention to Detail
  • Problem-solving abilities
  • Tools and Equipment Maintenance
  • Troubleshooting skills

Timeline

Technical Supervisor

Wil-med Global: Refurbished Dialysis Machines
07.2022 - 08.2024

Service Technician

Mid-America Water Technologies Inc
12.2016 - 07.2022

Service Technician

Fresenius
12.2012 - 12.2016

Associate In Engineering Technology - Electronics

Phoenix Institute of Technology

High School Diploma -

Soper High School
David Fennell