Summary
Overview
Work History
Education
Certification
Timeline

David Fields

Johnnie B’s Soul Food Kitchen
1
Certification
6
years of professional experience

Results-driven Restaurant Manager with 5 years plus of leadership experience in fast-paced dining environments. Proven track record in optimizing operations, driving customer retention, and enhancing team performance.

Work History

Food Truck Owner

1 Year 11 Months
Johnnie B’s Soul Food Kitchen | 11.2024 - Current

•Manage full P&L, including budgeting, food cost control, pricing, and daily cash reconciliation

• Source ingredients and negotiate with vendors and suppliers to maintain quality while controlling costs

• Develop and refine menu offerings based on customer feedback, seasonality, and profitability

• Hire, train, schedule, and supervise kitchen and service staff

• Ensure compliance with health department regulations, food safety standards, and local permitting requirements

• Maintain equipment, manage inventory, and handle preventive maintenance on the truck

• Plan daily/weekly location routes and event bookings to maximize revenue

• Handle marketing and customer engagement (social media, local partnerships, loyalty/repeat business)

• Resolve customer complaints and service issues in real time

• Manage all licensing, insurance, and regulatory paperwork

Manager

4 Months
Red Lobster | 06.2024 - 10.2024
  • Facilitated development of operational strategies to enhance efficiency and productivity.
  • Driving sales and guest satisfaction.
  • Crafted dynamic space enabling team growth safely.
  • Ensuring compliance with all employment policies.
  • Managing the performance of team members, including conducting performance evaluations, training, coaching, and discipline.
  • Identified and onboarded exceptional talent to strengthen team dynamics
  • Implemented safe food handling procedures to ensure compliance with health standards.
  • Responsible for hiring, training, and inspiring team members

Assistant General Manager

2 Years
The Roost Sports Bar & Cafe | 04.2022 - 04.2024
  • Developed and implemented operational strategies to enhance customer satisfaction and service efficiency.
  • Led training programs for staff, improving team performance and knowledge of operational procedures.
  • Coordinated daily operations, ensuring adherence to company policies and industry standards.
  • Analyzed sales data to identify trends, driving improvements in inventory management and product offerings.
  • Managed vendor relationships, negotiating contracts to ensure quality supplies at competitive prices.
  • Handled cash accurately and prepared deposits.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Manager

6 Months
The Roost Sports Bar & Cafe | 10.2021 - 04.2022
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Took over general manager responsibilities and duties when needed.
  • Ensured compliance with federal, state, and local hygiene standards
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Designed and implemented effective strategies to enhance restaurant performance
  • Assisted host, waitstaff, and bussers during peak dinner hours.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Assisted in recruiting, training, and scheduling staff members.

Security Manager

9 Months
The Roost Sports Bar & Cafe | 01.2021 - 10.2021
  • Investigated incidents and wrote reports.
  • Oversaw a team of security officers and managed scheduling and performance evaluations.
  • Supervised grounds, employee entrances, and exits, and security officers on duty.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Identified, developed, implemented, and maintained security protocols for the organization.
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Conducted regular staff training on security policies and procedures.

Education

High School Diploma

Hall STEAM Magnet High School | Little Rock, AR

Certification

  • Title 4 License
  • ServSafe Manger

Timeline

Food Truck Owner

Johnnie B’s Soul Food Kitchen
11.2024 - CurrentRead More

Manager

Red Lobster
06.2024 - 10.2024Read More

Assistant General Manager

The Roost Sports Bar & Cafe
04.2022 - 04.2024Read More

Manager

The Roost Sports Bar & Cafe
10.2021 - 04.2022Read More

Security Manager

The Roost Sports Bar & Cafe
01.2021 - 10.2021Read More

Hall STEAM Magnet High School

High School Diploma
Read More
David Fields