Summary
Overview
Work History
Education
Certification
Timeline

David Fields

Johnnie B’s Soul Food Kitchen
1
Certification
6
years of professional experience

Results-driven Restaurant Manager with 5 years plus of leadership experience in fast-paced dining environments. Proven track record in optimizing operations, driving customer retention, and enhancing team performance.

Work History

Food Truck Owner

1 Year 9 Months
Johnnie B’s Soul Food Kitchen | 11.2024 - Current

Manage full P&L, including budgeting, food cost control, pricing, and daily cash reconciliation

Source ingredients and negotiate with vendors and suppliers to maintain quality while controlling costs

Develop and refine menu offerings based on customer feedback, seasonality, and profitability

Hire, train, schedule, and supervise kitchen and service staff

Ensure compliance with health department regulations, food safety standards, and local permitting requirements

Maintain equipment, manage inventory, and handle preventive maintenance on the truck

Plan daily/weekly location routes and event bookings to maximize revenue

Handle marketing and customer engagement (social media, local partnerships, loyalty/repeat business)

Resolve customer complaints and service issues in real time

Manage all licensing, insurance, and regulatory paperwork

Manager

4 Months
Red Lobster | 06.2024 - 10.2024
  • Facilitated development of operational strategies to enhance efficiency and productivity.
  • Driving sales and guest satisfaction.
  • Crafted dynamic space enabling team growth safely.
  • Ensuring compliance with all employment policies.
  • Managing the performance of team members, including conducting performance evaluations, training, coaching, and discipline.
  • Identified and onboarded exceptional talent to strengthen team dynamics
  • Implemented safe food handling procedures to ensure compliance with health standards.
  • Responsible for hiring, training, and inspiring team members

Assistant General Manager

2 Years
The Roost Sports Bar & Cafe | 04.2022 - 04.2024
  • Developed and implemented operational strategies to enhance customer satisfaction and service efficiency.
  • Led training programs for staff, improving team performance and knowledge of operational procedures.
  • Coordinated daily operations, ensuring adherence to company policies and industry standards.
  • Analyzed sales data to identify trends, driving improvements in inventory management and product offerings.
  • Managed vendor relationships, negotiating contracts to ensure quality supplies at competitive prices.
  • Handled cash accurately and prepared deposits.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.

Manager

6 Months
The Roost Sports Bar & Cafe | 10.2021 - 04.2022
  • Immediately resolved issues with patrons by employing careful listening and communication skills.
  • Took over general manager responsibilities and duties when needed.
  • Ensured compliance with federal, state, and local hygiene standards
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Designed and implemented effective strategies to enhance restaurant performance
  • Assisted host, waitstaff, and bussers during peak dinner hours.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Assisted in recruiting, training, and scheduling staff members.

Security Manager

9 Months
The Roost Sports Bar & Cafe | 01.2021 - 10.2021
  • Investigated incidents and wrote reports.
  • Oversaw a team of security officers and managed scheduling and performance evaluations.
  • Supervised grounds, employee entrances, and exits, and security officers on duty.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
  • Identified, developed, implemented, and maintained security protocols for the organization.
  • Developed and enforced security policies, procedures, and protocols to protect confidential information.
  • Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
  • Conducted regular staff training on security policies and procedures.

Education

High School Diploma

Hall STEAM Magnet High School | Little Rock, AR

Certification

  • Title 4 License
  • ServSafe Manger

Timeline

Food Truck Owner

Johnnie B’s Soul Food Kitchen
11.2024 - CurrentRead More

Manager

Red Lobster
06.2024 - 10.2024Read More

Assistant General Manager

The Roost Sports Bar & Cafe
04.2022 - 04.2024Read More

Manager

The Roost Sports Bar & Cafe
10.2021 - 04.2022Read More

Security Manager

The Roost Sports Bar & Cafe
01.2021 - 10.2021Read More

Hall STEAM Magnet High School

High School Diploma
Read More
David Fields