David Fillmore
Summary
Dedicated automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges while protecting the brand.
Overview
7
7
years of professional experience
Work History
Variable Operations Director / Used Cars
Shottenkirk Automotive Group
08.2022 - 11.2023
- Collaborated with executives to develop and execute strategic business plans for 25 franchise stores nationwide.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Mentored employees and offered constructive feedback for performance improvement.
- Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
- Attended events, training seminars and manufacturer product showcases.
General Sales Manager
Grapevine Ford Lincoln / Berkshire Hathaway (BHA)
02.2020 - 07.2022
- Managed the highest volume Ford store in BHA.
- President's Award Winner
- Managed a Top 5 Finance Department in BHA in both performance index and total profit.
- Forecast goals and objectives for the New Ford, New Lincoln, and Used Car Departments.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Upheld company policies and implemented standards fairly.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Used Car Director
Grapevine Ford Lincoln / Berkshire Hathaway (BHA)
03.2017 - 02.2020
- Ensured the profitability of the dealership by overseeing the various departments, which include variable and fixed operations, in addition to the business office, which achieved #1 Ford sore in BHA.
- Effectively planed, motivated and coordinated the dealership's management through leadership and solid business practices.
- Forecast goals and objectives for the Used Car Department.
- Applied effective leadership to recruit, hire, and train a sales, finance, and management team, providing direction to improve sales and attain excellent CSI.
Sales Manager / Inventory Director
Grapevine Ford / Berkshire Hathaway Automotive
08.2016 - 03.2017
- Forecast goals and objectives for the Used Car Department.
- Inventory management for retail and wholesale units.
- Work closely with other department managers to ensure cooperation and teamwork throughout the dealership.
- Had a strong focus on traffic management to follow up on all leads and increase ROI on online marketing.
- Direct and schedule the activities of all Used Car Department employees.
- Assist all sales associates with closing deals when necessary as every customer must talk to a manager before leaving the dealership when possible.
Education
Berkshire Hathaway Automotive Dealer Academy
Irving, TX06.2021
Berkshire Hathaway Automotive Finance School
Irving, TX02.2017
Skills
- Recruiting Employees
- Staff Management
- Process Improvements
- Strategic Planning and Execution
- Expense Control
- Inventory Procurement / Management
- Building and Maintaining Manufacturers' Relationships
- Maintaining Compliance
- Leadership Training
- Process Improvement
Timeline
Variable Operations Director / Used Cars
Shottenkirk Automotive Group
08.2022 - 11.2023
General Sales Manager
Grapevine Ford Lincoln / Berkshire Hathaway (BHA)
02.2020 - 07.2022
Used Car Director
Grapevine Ford Lincoln / Berkshire Hathaway (BHA)
03.2017 - 02.2020
Sales Manager / Inventory Director
Grapevine Ford / Berkshire Hathaway Automotive
08.2016 - 03.2017
Berkshire Hathaway Automotive Dealer Academy
Berkshire Hathaway Automotive Finance School
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