Madelyne Uribe
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature.
Overview
5
5
years of professional experience
Work History
Lead Administrative Assistant
Commercial Van Interiors
Whittier, CA
10.2019 - Current
- Assisted in the daily operations of the senior management team.
- Instructed newly hired sales staff about effective methodologies, customer service, and account handling.
- Consulted with customers to aid selection and purchase of products that met needs.
- Provided customers with product information, pricing and availability.
- Maintained detailed records of customer interactions, orders and account status updates.
- Assisted in resolving customer complaints in a prompt manner.
- Participated in trade shows and conventions to generate leads.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Organized and maintained filing systems, both electronic and paper based.
- Performed basic bookkeeping duties such as invoicing customers or reconciling accounts payable records.
- Conducted extensive research on prospective vendors and suppliers to acquire competitive rates for essential goods or services utilized by the organization.
- Ordered office supplies keeping an accurate record of inventory levels.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Organized files and maintained the reception area to ensure a tidy environment.
- Helped customers in various aspects such as product selection, ordering, billing, returns and exchanges.
- Provided personalized assistance and support to customers, establishing strong relationships.
- Monitored and managed end-to-end order process to ensure timely delivery of goods or services.
- Delivered frontline customer assistance, both through inbound phone calls and emails, to ensure exceptional service experience
Education
High School Diploma -
Pioneer High School
Whittier, CA06-2018
Skills
- Workflow Optimization
- Superior organizational skills
- File Management
- Calendar Management
- Invoicing and Billing
- Workload prioritization
- Spreadsheet Management
- Telephone sales
- Attention to Detail
- Clear and articulate phone manner
- Customer Relationship Building
- Driven
- Dependable
- Adept multi-tasker
- Organized and Efficient
- Product Knowledge
References
References available upon request.
Timeline
Lead Administrative Assistant
Commercial Van Interiors
10.2019 - Current
High School Diploma -
Pioneer High School
Similar Profiles
Angela LooperAngela Looper
Receptionist at Van Zee Design InteriorsReceptionist at Van Zee Design Interiors
Kevin ParkerKevin Parker
Company owner at 7th Avenue Commercial Interiors LtdCompany owner at 7th Avenue Commercial Interiors Ltd
Marcos Vargas SolisMarcos Vargas Solis
Foreman at Commercial Interiors ConstructionForeman at Commercial Interiors Construction