To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service/sales
Entrepreneurship
07.2022 - 04.2024
Managed high call volume while maintaining a professional and friendly demeanor with all customers.
Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
Utilized strong organizational skills to maintain a clean and welcoming store environment that enhanced the overall shopping experience for customers.
Provided exceptional support for new employees, conducting thorough training on company policies and procedures.
Demonstrated flexibility in adapting to fluctuating workloads, taking on additional responsibilities when needed without compromising quality of service.