David French
Sales and customer service
Fallbrook,CA
Summary
Hard working family man looking for a job where i can use my extensive customer service and sales experience.
Overview
25
25
years of professional experience
Work History
Licensed Barber
The Inglorious Barbers
1444 S. Mission Rd. Fallbrook, Ca. 92028
07.2019 - Current
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Counted and documented opening and closing cash amounts daily.
- Managed business customer service, responding to requests and concerns promptly.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered incoming telephone calls and scheduled appointments for clients.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Food Service
Gelsons Market
30922 Coast Highway, Laguna Beach, Ca. 92677
02.2017 - 03.2018
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Sales Associate
Valley Oak Appliance
9710 Elk Grove Florin Rd. Elk Grove, Ca. 95624
04.2014 - 09.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Outside Sales Account Manager
Marble Palace Inc.
711 San Joaquin St. Stockton, Ca. 95203
03.2010 - 11.2013
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Built strong client rapport to establish diversified network of connections.
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Finalized sales deals and contracts.
- Followed up with customers about customer service.
Customer Service Specialist
County Of Sacramento
915 L St. Sacramento, Ca. 95814
03.1999 - 09.2006
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained and managed customer files and databases.
- Provided primary customer support to internal and external customers.
- Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Education
Associate of Arts - Hairstyling
04.2019
High School Diploma -
05.1989
Skills
- Styling Techniques
- Barber Shop Management
- Precision Haircutting
- Sanitation Practices
- Appointment Scheduling
- Customer Service
- Hot Towel Shaves
- Beard Grooming
- Client Consultation
Section name
I am a dedicated family man. In my free time I enjoy raising our daughter and taking care of our one acre property in the country.
Timeline
Licensed Barber - The Inglorious Barbers
07.2019 - Current
Food Service - Gelsons Market
02.2017 - 03.2018
Sales Associate - Valley Oak Appliance
04.2014 - 09.2017
Outside Sales Account Manager - Marble Palace Inc.
03.2010 - 11.2013
Customer Service Specialist - County Of Sacramento
03.1999 - 09.2006
Coba Academy Barber Collage - Associate of Arts, Hairstyling
Elk Grove High School - High School Diploma,