David French

Work History

The Inglorious Barbers

07.2019 - Current

Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Counted and documented opening and closing cash amounts daily.
Managed business customer service, responding to requests and concerns promptly.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Answered incoming telephone calls and scheduled appointments for clients.
Consulted with clients to assess personal style preferences and unique needs.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Gelsons Market

02.2017 - 03.2018

Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared food items in compliance with recipes and portioning control guidelines.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Maintained well-stocked stations with supplies and spices for maximum productivity.

Valley Oak Appliance

04.2014 - 09.2017

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.

Marble Palace Inc.

03.2010 - 11.2013

Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Built strong client rapport to establish diversified network of connections.
Established new accounts through cold calling and personal visits to potential customers.
Utilized in-depth understanding of strategic sales processes to increase revenue.
Finalized sales deals and contracts.
Followed up with customers about customer service.

County Of Sacramento

03.1999 - 09.2006

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Maintained and managed customer files and databases.
Provided primary customer support to internal and external customers.
Offered internal and external customers first-rate customer service to maximize satisfaction and business success.