David Fung-Cap
San Antonio,TX
Summary
To obtain a position of increasing responsibility where my knowledge of manufacturing and production processes can boost and ensure cost effective operations and enhance employee and customer satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Bakkavor
08.2022 - Current
- Maintained comprehensive documentation of QA activities, supporting effective communication between departments and facilitating process improvements.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Enhanced team performance by providing regular training, feedback, and guidance to Quality Assurance staff.
QUALITY CONTROL MANAGER
abimar foods
12.2018 - Current
- Responsible for the day-to-day activities supporting good manufacturing processes for cracker and cookie operations for the second shift
- Ensure that production specifications and guidelines are adhered to
- Provide reporting to the internal standards department as well as external regulatory agencies
- Lead and serve as a mentor to junior QA team members.
Direct Support Professional
abilene state Supported Living Center
10.2017 - 10.2018
- Assisted individuals with a disability to lead a self-directed life, helping them to perform daily living activities and encouraging attitudes and behaviors that contribute to the community.
quality assurance lead
Icicle Seafoods
05.2014 - 07.2016
- Responsible for maintaining all aspects of Quality Management, including validation and qualification projects involving Processing, Facilities, Utilities, Equipment and Shipping
- Assisted the Quality Assurance and Production Managers in achieving quality goals in compliance with all HACCP, FDA, EPA and ADEC standards and ensuring the highest level of freshness and food integrity.
Customer Service Representative
global response
04.2011 - 02.2014
- Accountable for maintaining call center customer accounts, databases and protocols in a quick, professional manner
- Assisted clients in resolving day-to-day issues as well as meeting or exceeding CSR goals for the week and month.
SALES TECHNICAN
AFFORDABLE GROUP INC.
10.2009 - 12.2010
- Assisted customers with the purchase and servicing of HVAC equipment
- Scheduled appointments for 30-point inspections
- Performed inspections, checking freon levels, installing and evaluating capacitors, transformers, air handlers, condenser units etc
- EPA Certified Technician Universal certificate #561628362540
- Met and exceeded sales goals for the week and month
- Provided all necessary paperwork to home office to verify job has been completed.
ASSISTANT MANGER
FREEDOM GROUP
10.2007 - 10.2009
- Assisted the General Manager in performing the functions and operations of the business
- Supervised 10+ employees
- Trained new employees to protocol
- Ensured all sales leads were entered into the database system and responsible for verifying sales that occurred
- Maintained documentation of compliance activities, such as complaints received or investigation outcomes.
Education
Graduated from this private college preparatory High School earning a diploma. Led the basketball team as a star player for two years, receiving invitations to the State Championships. -
BISHOP HARTLEY HIGH SCHOOL
COLUMBUS, OHAttended this private accredited school for careers in film and media production, emphasis in Recording Arts. -
full sail university
winter park, fl01.2004
Attended this private Historically Black College, majoring in Business Administration. -
wilberforce university
wilberforce, oh01.2000
Skills
- Excel in assessing food quality, compliance, safety and manufacturing processes and making recommendations for improvements Lead people by giving clear direction and providing positive motivation to them Detail-oriented and organized Experience in equipment analysis, inspection, and functionality
- Cross-Functional Teamwork
- Corrective Action Planning
- Auditing Techniques
- Quality Control Management
Certification
- SQF Practitioner 9.1
- HACCP Certified
- PCQI Certified
Timeline
Quality Assurance Supervisor
Bakkavor
08.2022 - Current
QUALITY CONTROL MANAGER
abimar foods
12.2018 - Current
Direct Support Professional
abilene state Supported Living Center
10.2017 - 10.2018
quality assurance lead
Icicle Seafoods
05.2014 - 07.2016
Customer Service Representative
global response
04.2011 - 02.2014
SALES TECHNICAN
AFFORDABLE GROUP INC.
10.2009 - 12.2010
ASSISTANT MANGER
FREEDOM GROUP
10.2007 - 10.2009
Graduated from this private college preparatory High School earning a diploma. Led the basketball team as a star player for two years, receiving invitations to the State Championships. -
BISHOP HARTLEY HIGH SCHOOL
Attended this private accredited school for careers in film and media production, emphasis in Recording Arts. -
full sail university
Attended this private Historically Black College, majoring in Business Administration. -
wilberforce university