David Garrett
Franklin,IN
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. A loyal employee who is dedicated to the company and dependable.
Overview
5
5
years of professional experience
Work History
Retail Associate
Levis Strauss & Co
Edinburgh, IN
08.2019 - Current
- Improved store revenues by upselling and cross-selling merchandise to clients.
- Responded to customer questions and complaints by resolving issues personally or referring to management.
- Responded quickly to customer inquiries, asking questions to better understand needs.
- Developed and maintained a strong customer service focus to ensure client satisfaction.
- Broke down boxes for garbage and recycling.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained positive working relationship with fellow staff and management.
- Processed payments and handled cash to ring up customers in retail store.
- Received shipments by comparing merchandise to invoices and reporting discrepancies or damage to managers.
- Supported management with merchandising, display organization and floor moves.
- Maintained accurate records of inventory levels using POS system software applications.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Education
High School Diploma -
Columbus North High School
Columbus, IN05-2020
Skills
- Retail Merchandising
- Cash Handling
- Meeting Sales Goals
- Product Knowledge
- Customer Assistance
- Inventory Management
- Payment Processing
- Store Organization
- Positive Customer Engagement
- Friendly and Helpful
- Honest and Dependable
- Item Ticketing and Pricing
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Returns and Exchanges
- Dressing Room Assistance
- Sales and Promotions
- Store Policies and Procedures
- Inventory and Stocking
- Merchandise Recommendations
- Relationship Building
- Ability to Lift 40 pounds
Timeline
Retail Associate
Levis Strauss & Co
08.2019 - Current
High School Diploma -
Columbus North High School
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