David George
Las Vegas
Summary
Dynamic Shop Manager with a proven track record at Dent and Scratch Pro, excelling in employee management and customer engagement. Enhanced productivity through effective task delegation and meticulous inventory control. Recognized for delivering exceptional customer service and implementing innovative solutions to drive growth and efficiency.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
20
20
years of professional experience
Work History
Shop Manager
Dent and Scratch Pro
01.2021 - 03.2025
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed inventory control, cash control, and store opening and closing procedures.
- Monitored and analyzed sales reports to identify opportunities for growth.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Interacted well with customers to build connections and nurture relationships.
Technician/Shop Manager
Bumper Medic
01.2005 - 01.2021
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Worked with diverse types of weather and ground conditions.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Researched and implemented new technologies and equipment.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Education
High School Diploma -
Mira Mesa Highschool
San Diego, CASkills
- Point of sale systems
- Budgeting and finance
- Employee management
- Task delegation
- Customer service
- Customer engagement
- Invoicing
Timeline
Shop Manager
Dent and Scratch Pro
01.2021 - 03.2025
Technician/Shop Manager
Bumper Medic
01.2005 - 01.2021
High School Diploma -
Mira Mesa Highschool