David Gerry
Surprise,AZ
Summary
Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. 15 plus years in Real Estate Investment as well as property management
Overview
22
22
years of professional experience
Work History
Real Estate Agent
Home Smart Realty LLC
Surprise, AZ
02.2025 - Current
- Guided clients through property purchases, ensuring informed decision-making and satisfaction.
- Negotiated contracts, securing favorable terms for clients while maintaining compliance with legal standards.
- Cultivated relationships with local businesses to enhance community connections and develop referral networks.
- Conducted market analysis to assess property values, trends, and competitive positioning within the region.
Branch Manager
Lincare. Inc
Cleveland, OH
01.2018 - 02.2025
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Generated financial and operational reports to assist management with business strategy.
- Implemented service improvements to enhance sales cycle.
- Resolved various issues impacting sales management and business operations.
- Consulted customers to boost product sales and services.
Service Manager
Lincare. Inc
Cleveland, OH
11.2003 - 01.2018
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
- Monitored inventory levels and placed orders to replenish stock.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Developed department processes and procedures to boost customer satisfaction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Associate Of General Studies - Applied Electronics
Total Technical Institute
Parma Hts. OH03.2000
Skills
- Strategic and Financial Planning
- Goals and Performance
- Revenue Generation
- Operations Management
- Staff Training
- Employee Development
- Sales Expertise
- Property management
Sales strategy development
Timeline
Real Estate Agent
Home Smart Realty LLC
02.2025 - Current
Branch Manager
Lincare. Inc
01.2018 - 02.2025
Service Manager
Lincare. Inc
11.2003 - 01.2018
Associate Of General Studies - Applied Electronics
Total Technical Institute