David Gonzalez
Port Saint Lucie,FL
Summary
Accomplished Warehouse Coordinator at Bimbo® Bakeries USA, adept in inventory management and fostering client relationships. Leveraged MS Office for process improvement, enhancing operational efficiency by 30%. Skilled in coaching, demonstrating exceptional leadership and problem-solving abilities. Proven track record in driving results through effective team collaboration and meticulous recordkeeping. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Werehouse Cordinator
Bimbo® Bakeries USA
03.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coached employees through day-to-day work and complex problems.
- Used job-related software to draft and finalize written correspondence and documentation.
- Handled incoming and outgoing shipping and receiving activities.
- Inventoried and ordered office supplies to maintain availability of products.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
Owner/Operator Truck Driver
Ddsg Services Llc
09.2016 - 02.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Maximized load safety by balancing, securing, and weighing products.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Contributed to a positive team atmosphere among fellow drivers by providing support, assistance, and sharing best practices when needed.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Prepared annual budgets with controls to prevent overages.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Answered roadside assistance calls for tows and other vehicle support.
HANDY MAN
COAST PROPERTY SERVICES
01.2013 - 08.2016
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Removed and repaired carpet and wood flooring.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Assisted homeowners in maintaining their properties by performing routine maintenance tasks such as painting, plumbing, and electrical work.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Improved client satisfaction by providing timely and quality handyman services for various home repairs.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
- Consistently met deadlines for assigned projects by prioritizing tasks efficiently based on urgency and complexity.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
- Managed available parts, tools, and materials inventory to maintain prompt response capability.
- Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
Department Manager
Home Depot
02.2010 - 12.2012
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Established clear performance expectations for staff members which led to increased accountability.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
BBA - Business Administration
Miami Dade College
Miami, FL04.2000
Skills
Customer Service
Data Entry
Work Planning and Prioritization
Relationship Building
MS Office
Discretion and Confidentiality
Schedule Coordination
Scheduling and calendar management
Presenting Ideas and Plans
Recordkeeping
Process Improvement
Project Support
Schedule Management
Contract Negotiation
Business Administration
Negotiation
Microsoft Office
Phone and Email Etiquette
Coaching and Mentoring
Handling Complaints
Staff Training
Customer Service Management
Employee Supervision
Administration and Operations
Inventory Management
Scheduling
Appointment Scheduling
New Hire Orientation
Budget Management
Accounts Payable and Receivable
Certification
- DOT Certification
Languages
Spanish
Native or Bilingual
Timeline
Werehouse Cordinator
Bimbo® Bakeries USA
03.2024 - Current
Owner/Operator Truck Driver
Ddsg Services Llc
09.2016 - 02.2024
HANDY MAN
COAST PROPERTY SERVICES
01.2013 - 08.2016
Department Manager
Home Depot
02.2010 - 12.2012
BBA - Business Administration
Miami Dade College