DAVID GONZALEZ
Chicago,IL
Summary
Public Safety Officer experienced in ensuring community safety and security. Achieved effective public order maintenance and conflict resolution through strong collaboration and adaptability. Delivered efficient emergency response and first aid while working closely with local and state authorities.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Public Safety Officer
Endeavor health
Chicago, Illinois
12.2021 - Current
- Monitored access points and security equipment to prevent unauthorized access and address safety concerns.
- Responded to behavioral emergencies and security incidents using professional de-escalation techniques.
- Monitored surveillance systems for suspicious behavior around critical infrastructure, reporting findings to authorities.
- Investigated incidents of theft, vandalism, and disturbances, ensuring proper documentation and evidence handling.
- Coordinated with law enforcement during criminal investigations and disturbances to ensure timely response and safety.
- Collaborated with law enforcement agencies to share intelligence and streamline responses to criminal activity.
- Delivered customer service through patient and visitor assistance, directions, escorts, and traffic control.
- Assisted clinical staff with PRN medication administration and patient restraints.
Cashier (part-time)
El Burrito Amigo
Chicago, IL
08.2020 - Current
- Operated POS cash register and balanced cash drawers containing $1K+ to ensure accurate financial transactions
- Handled high volume of customer orders, cash/credit transactions, and food prep assistance in a fast-paced environment to ensure efficient service
- Maintained thorough knowledge of menu offerings, made recommendations to guests, and addressed inquiries to enhance customer experience
- Greets 150-250 guests upon entry to ensure a stellar first impression of the restaurant
Church Coordinator (part-time)
St. Philomena Sanctuary of the Divine Child
Chicago, IL
04.2016 - 08.2018
- Presented updates on Church programs to 500 community members, fostering community engagement and awareness
- Coordinated short- and long-term projects, including organization of Church's yearly main event for over 3,000 community members from multiple states
- Coordinated daily activities for children at St. Philomena Sanctuary.
- Planned and organized special events and programs for community engagement.
- Managed communication between staff, parents, and community members effectively.
Education
Bachelor of Arts - Criminal Justice
National Louis University
Chicago, IL06-2023
Skills
- Bilingual: English, Spanish
- Software applications
- De-escalation strategies
- First aid certified
- Report preparation
- Crisis intervention
- Community outreach
- Surveillance monitoring
SKILLS & INTERESTS
Photography & Urban Exploration, Violinist
Affiliations
- The Braven Accelerator – Chicago, IL January 2021 – March 2021
- Fellow
- Selected as a member of the Braven Accelerator, which was a diverse cohort of college students based on leadership and potential
- Attended weekly 2-hour Learning Lab sessions, over ten weeks, developing professional competencies critical to success in the 21st-century workforce such as effective communication, problem-solving, and project management
- Worked toward designing a personal career timeline and college roadmap to stay on track with pursuing career goals throughout college
- The Fraternal Order of Eagles (National Louis University Chapter) – Chicago, IL September 2019 – Present
- Aerie Member
- Speaks weekly about different social issues that affect society and how it relates to member’s lives
- Provides on-going support and comradery for other members
- Bottom Line – Chicago, IL September 2018 – Present
- Student Ambassador & Member
- Attends monthly meetings with a personal counselor focused on ensuring academic, personal, and career success
- Recruits new students who are looking for extra academic support into the Bottom Line program
Certification
- International Association for Healthcare Security & Safety (IAHSS) – Basic Healthcare Security Officer
CPI (Crisis Prevention Institute) – Nonviolent Crisis Intervention
PPCT – Defensive Tactics / Physical Skills Training
TASER 7 – Conducted Energy Weapon Training
NIMS IS-100 – Introduction to the Incident Command System
NIMS IS-200 – Basic Incident Command System for Initial Response
NIMS IS-700 – National Incident Management System, An Introduction
NIMS IS-800 – National Response Framework, An Introduction
American Heart Association – Heartsaver CPR/AED
Timeline
Public Safety Officer
Endeavor health
12.2021 - Current
Cashier (part-time)
El Burrito Amigo
08.2020 - Current
Church Coordinator (part-time)
St. Philomena Sanctuary of the Divine Child
04.2016 - 08.2018
Bachelor of Arts - Criminal Justice
National Louis University