Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Santa Fontanez

Chicago,IL

Summary

A highly motivated individual with excellent communication and customer service skills. Hands-on professional with ability to function in high volume environment. Efficient and detail oriented. Public Safety Officer bringing 4 years of performance in public safety roles. Experience working closely with local and state authorities. Recognized for maintaining peaceful environment and providing efficient first aid. Sound knowledge of crime and fire prevention techniques.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Public Safety Officer

Advocate Illinois Masonic
01.2021 - Current
  • Assisted hospital Visitors, and students, and employees while patrolling areas
  • Investigated criminal offenses against hospital personnel and submitted reports
  • Made arrests or detentions as needed
  • Monitored safety hazards on hospital property and provided recommendations for prevention techniques or equipment to address them
  • Responded to fire and security alarms and investigated vehicle accidents on hospital property
  • Enforced traffic and parking regulations for hospital vehicles
  • Assisted with assignments or projects.

Central Supply Inventory Tech 1

Advocate Illinois Masonic
01.2010 - 04.2021
  • Inventory and maintain par level utilizing handheld computers and scanners Nursing Units and Central Supply Department
  • Fill orders utilizing computer generated pick tickets
  • Deliver and restock Nursing Units with supplies.

Sterile Processing Tech 1

Advocate Christ Medical Center
07.2009 - 01.2010
  • Decontaminate Surgical Instruments
  • Assemble instrument trays
  • Operate Steam and ETO sterilizers.

Sterile Processing Tech 1

Advocate Illinois Masonic Medical Center
06.2007 - 07.2009
  • Decontaminate Surgical Instruments and Portable Medical equipment
  • Assemble instrument trays
  • Assemble and deliver portable Medical Equipment
  • Operate Steam and ETO sterilizers.

Patient Transport/Patient Escort

Advocate Illinois Masonic Medical Center
06.2004 - 06.2007
  • Transport patients to different departments around the Facility
  • Maintaining patient’s security and comfort while in my care
  • Keeping track of patients being dropped-off and bought back to their floor
  • Translate for staff members and customers as needed.

Education

General Studies- diploma -

Cornerstone Christian Correspondence School
Chicago, IL

Skills

  • Computer Software: Microsoft Outlook, Lawson, Epic & Word
  • Self-starter with knowledge of customer service, fast learner, team player
  • Bilingual English / Spanish
  • Safety Regulations
  • Conflict de-escalation
  • Emergency Response
  • Healthy and fit
  • Firearms knowledge
  • Surveillance techniques
  • Public Service
  • Report Writing
  • Public Safety
  • Foot Patrolling

References

Reference upon request

Certification

  • Healthcare Security Supervisor Certification (CHSS)
  • International Association for Healthcare Security and Safety (IAHSS)
  • Permanent Employee Registration Card
  • Taser X2/X26P Energy Weapon Certification
  • Firearms Control Card



Languages

Spanish
Native or Bilingual

Timeline

Public Safety Officer

Advocate Illinois Masonic
01.2021 - Current

Central Supply Inventory Tech 1

Advocate Illinois Masonic
01.2010 - 04.2021

Sterile Processing Tech 1

Advocate Christ Medical Center
07.2009 - 01.2010

Sterile Processing Tech 1

Advocate Illinois Masonic Medical Center
06.2007 - 07.2009

Patient Transport/Patient Escort

Advocate Illinois Masonic Medical Center
06.2004 - 06.2007

General Studies- diploma -

Cornerstone Christian Correspondence School

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