Organized and detail-oriented Investigator dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
MaxDry, LLC
11.2018 - 06.2023
Identified water claims by cause of loss, severity and insurance coverage.
Examined homeowner policies and explained coverages, options and exceptions.
Supervised the remediation of residential and commercial water, smoke and mold damage claims.
Wrote and submitted estimates using Xactimate software and negotiated settlements with claim adjusters.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Formulated policies and procedures to streamline operations.