Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Gray

Owner/Operator Shades Of Gray Painting And Staining
Watertown,US

Summary

Dynamic professional with a proven track record in operations management at Shades of Gray Painting and Staining. Expert in client relationship management and financial reporting, enhancing customer satisfaction through high-quality service. Skilled in equipment operation and decision-making, fostering a motivated team environment that drives success and efficiency.

Overview

33
33
years of professional experience

Work History

Owner/Operator

Shades of Gray Painting and Staining
05.1996 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Trained and motivated employees to perform daily business functions.

Certified Provisional Peer Advocate

Anchor Recovery
04.2024 - 05.2025
  • Coordinated relevant workshops and informational sessions aimed at increasing client knowledge on pertinent topics.
  • Enhanced client satisfaction by providing empathetic and effective support.
  • Served as a liaison between clients and service providers, ensuring clear communication of expectations and responsibilities.
  • Created a safe space where clients felt comfortable discussing personal challenges without fear of judgment or stigma.

General Laborer

North Country Storage Barns
09.2018 - 02.2021
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Demonstrated adaptability by quickly learning new skills and techniques required for specific project needs.
  • Expedited task completion times using power tools and hand tools proficiently while adhering to safety guidelines.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Shipping & Receiving

Walmart Distribution Center
09.1992 - 10.1993
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Education

No Degree - Peer Advocacy

New York Certification Board Unity Alliance
New York
05.2001 -

GED -

University of The State of New York
Albany, NY
05.2001 -

Skills

    Operations management

    Client relationship management

    Financial reporting

    Relationship management

    Documentation and reporting

    Payroll processing

    Personnel management

    Time management

    Loading and unloading

    Decision-making

    Document management

    Equipment operation

Timeline

Certified Provisional Peer Advocate

Anchor Recovery
04.2024 - 05.2025

General Laborer

North Country Storage Barns
09.2018 - 02.2021

No Degree - Peer Advocacy

New York Certification Board Unity Alliance
05.2001 -

GED -

University of The State of New York
05.2001 -

Owner/Operator

Shades of Gray Painting and Staining
05.1996 - Current

Shipping & Receiving

Walmart Distribution Center
09.1992 - 10.1993
David GrayOwner/Operator Shades Of Gray Painting And Staining
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