Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader, self-motivated with relationship building and critical thinking skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Ridwell
03.2024 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Assistant Warehouse Manager
QuikTrip
01.2023 - 03.2024
Trained employees on equipment operation and safety protocols.
Supervised warehouse operations by managing employees during shifts.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Warehouse Supervisor
FedEx
01.2018 - 05.2019
Generated weekly and monthly reports on warehouse performance to provide recommendations and updates to meet goals.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Advertising Sales Representative
Juug ent.
01.2016 - 05.2024
Plan & book the entertainment, find out new and effective ways to advertise and promote the event.
Developed strong relationships with advertisers and negotiated pricing following established procedures.
Conducted market research to attract clients in new territories.
Maximized ROI of advertising campaigns through continual analysis of performance, response-rates and results.
Utilized effective marketing techniques to increase brand recognition.
Assistant Warehouse Supervisor
UPS
01.2016 - 12.2018
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Monitored workflow to improve employee time management and increase productivity.
Achieved results by working with staff to meet established targets.
Administrative Assistant
Walker Automotive
01.2013 - 02.2016
Selling and marketing cars while also up-selling certain parts, products, or services.
Generated new leads through networking and attending industry events.
Listened to customer needs and desires to identify and recommend optimal products.
Trained and mentored new sales representatives.
Used customer insights to develop innovative sales strategies to increase sales.
Inventory management
Education
Bachelor's - Business Administration
Georgia State University
Atlanta, GA
05.2024
Skills
Warehouse Experience (10 years)
Digital Marketing (5 years)
Inventory Control (7 years)
Strategic Planning (8 years)
Lean Six Sigma (2 years)
Logistics (10 years)
Certification
DOT
Forklift Certified
CPR
Six sigma white belt
Six sigma champion
Six sigma lean black belt
Google project management
Google Al Essentials
Google Data Analytics
Supply chain management
Timeline
Operations Manager
Ridwell
03.2024 - Current
Assistant Warehouse Manager
QuikTrip
01.2023 - 03.2024
Warehouse Supervisor
FedEx
01.2018 - 05.2019
Assistant Warehouse Supervisor
UPS
01.2016 - 12.2018
Advertising Sales Representative
Juug ent.
01.2016 - 05.2024
Administrative Assistant
Walker Automotive
01.2013 - 02.2016
DOT
Forklift Certified
CPR
Six sigma white belt
Six sigma champion
Six sigma lean black belt
Google project management
Google Al Essentials
Google Data Analytics
Supply chain management
Bachelor's - Business Administration
Georgia State University
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