David Griffin
Lake Stevens
Summary
Results-driven Operations Manager specializing in inventory control and employee development. Implements process improvements that enhance productivity and customer satisfaction. Coaches teams to drive business success while optimizing resource utilization.
Overview
25
25
years of professional experience
Work History
Manager
Dollar Tree
Snohomish
02.2025 - Current
- Oversaw daily store operations, ensuring compliance with company policies and contributing to a smooth workflow.
- Coached and mentored team members to enhance job performance.
- Facilitated training for new employees on product knowledge and customer service standards to enhance customer interactions.
- Resolved customer inquiries and complaints to uphold satisfaction levels.
- Performed opening, closing, and shift change procedures, ensuring operational standards were consistently met.
Manager
Western Wholesale
Lake Stevens
03.2012 - 01.2025
- Directed daily operations by implementing strategies aligned with business plan and profitability objectives.
- Supervised daily workflow of employees to optimize productivity and uphold quality standards.
- Developed and implemented process improvements to enhance operational efficiency.
- Evaluated vendor performance to optimize supply chain effectiveness.
- Oversaw inventory management using advanced tracking systems.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Manager
Grocery Outlet
Everrett
11.2022 - 11.2023
- Managed daily store operations, ensuring adherence to company policies and maintaining operational standards.
- Evaluated employee performance, providing constructive feedback to foster individual growth and team development.
- Coached, mentored, and trained team members to enhance job performance.
- Assigned tasks to associates based on skill levels to maximize overall team performance.
- Monitored inventory levels, coordinating stock replenishment to maintain optimal product availability.
Operation Manager
Pacific Bin Inc.
Bellevue
06.2001 - 11.2011
- Developed operational strategies that improved productivity and streamlined workflows.
- Optimized supply chain logistics, improving inventory management and streamlining distribution processes.
- Implemented cost control measures, reducing waste and maximizing resource utilization.
- Trained and mentored staff, enhancing team performance and operational effectiveness.
Skills
- Supply chain management
- Operational planning
- Risk management
- Employee development
- Employee evaluation
- Brand management
- Customer excellence
- Coaching
Timeline
Manager
Dollar Tree
02.2025 - Current
Manager
Grocery Outlet
11.2022 - 11.2023
Manager
Western Wholesale
03.2012 - 01.2025
Operation Manager
Pacific Bin Inc.
06.2001 - 11.2011