Detail-oriented manager with strengths in complex problem-solving and time management. Demonstrated success in resolving customer inquiries and supporting inventory management to ensure project efficiency and exceed client expectations.
Work History
Manager
5 Years 6 Months
Four Seasons Car Wash | 06.2016 - 12.2021
Led daily operations, ensuring efficient workflow and high-quality service delivery.
Implemented process improvements to enhance operational efficiency and reduce turnaround time.
Trained and mentored staff on best practices and customer engagement techniques.
Monitored inventory levels, coordinating with suppliers to maintain optimal stock levels.
Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
Plumbing Apprentice
4 Years 8 Months
Tlc Drain & Sewer | 12.2021 - 2023
Assisted in diagnosing plumbing issues using industry-standard tools and techniques.
Assisted with installation and repair various plumbing systems under supervision.
Learned to install and repair various plumbing systems under supervision.
Maintained cleanliness and organization of work areas to ensure safety compliance.
Gained experience with drain cleaning equipment, enhancing operational efficiency.
TLC Drain, Sewer and Water Clean Up
2 Years 8 Months
Water Mitigation Technician | 12.2023 - 2026
Collaborated with technicians to ensure timely completion of projects, maintaining high-quality standards.
Assisted in inventory management by tracking supplies needed for various water mitigation projects.
Coordinated with project leads to prioritize tasks based on project timelines and client needs.
Maintained a clean and organized workspace, adhering to safety regulations in all operations.
Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Education
High School Diploma
Abraham Lincoln High School | Philadelphia, PA | 06.2016
Pipefitter, Pipefitter Foreman, Pipe Shop Manager at Shureline Construction IncPipefitter, Pipefitter Foreman, Pipe Shop Manager at Shureline Construction Inc