Marc Patone
Wilmington,DE
Summary
To secure a position with a well established organization with a stable environment that will lead to a lasting relationship and will enable me to use my strong organizational skills, educational background, and ability to work well with people. Summary of qualifications I have renovated schools, built gang bathrooms, done cast iron, ductail iron copper soldering, pvc, cpvc, pex. I am osha 10, osha 30, fall protection, rtfl operation, electrical safety, fire watch safety, materials handling, ladder safety, and scaffold safety certified. I have received fork lift certification and rigging certification and that will help me be a great addition to your company and organization. I have sold used cars for over a year until i transitioned into sales manager for almost 2 years. My team was top in customer satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Manager
Carmax
08.2020 - 05.2023
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of 5 people, stepping in to support employees and deliver smooth sales processes for clients.
Sales Consultant Representative
Ferguson Enterprise
09.2014 - 07.2020
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Increased sales by offering advice on purchases and promoting additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Sold over 400 cars a month while helping over 25 sales consultants grow and help customers
Penco Corporation
03.2012 - 09.2014
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased sales by offering advice on purchases and promoting additional products.
Cooper Brother’s
11.2011 - 01.2012
Plumber roughing in dorms at university of Delaware
Delcard Associates
01.2005 - 01.2010
Plumber
Roughed in bathrooms and new buildings
Renovated schools
Built Boilers
Basic plumbing
Ran waste and water lines
Education
Plumbing Apprenticeship -
NCCUTSD
Wilmington, DE06.2011
Delcastle Technical High School
Wilmington, DE06.2007
Skills
- Time Management
- Critical Thinking
- Business Development and Planning
- Goals and Performance
- Product Knowledge
- Product and Service Sales
- Coaching and Mentoring
- Basic Plumbing Knowledge
- Air and Water Piping Systems
- Water Heater Installation
- Piping Installation
- Commercial Plumbing
- Sewer and Domestic Water Lines
- Cooperative Team Member
Timeline
Sales Manager
Carmax
08.2020 - 05.2023
Sales Consultant Representative
Ferguson Enterprise
09.2014 - 07.2020
Penco Corporation
03.2012 - 09.2014
Cooper Brother’s
11.2011 - 01.2012
Delcard Associates
01.2005 - 01.2010
Plumbing Apprenticeship -
NCCUTSD
Delcastle Technical High School