David GRIMALDO
Colorado Springs,CO
Summary
Very experienced with customer service and hands on labor. Spent many years as a retail worker in stores as a manager position. Has spent last 4 years learning and working on vehicles as a detailer. spent 2 years learning and installing window tint and still helping and dealing with customers first hand either selling product or discussing with them about a issue over a service.
Overview
8
8
years of professional experience
Work History
Window Tinter
Auto Film Solutions
Colorado Springs, CO
02.2022 - Current
- Provided same level of care and attention to all customers, no matter vehicle value.
- Discussed tint and accessories options.
- Wrote tickets, updated accounts and closed out work orders.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
Detail Manager
Car Toys
Colorado Springs, United States
07.2019 - 02.2020
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used cartoys expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Merchandiser
Keurig Dr. Pepper
Colorado Springs, CO
02.2018 - Current
- Shopped competition to identify opportunities, labels and trends.
- Provided feedback on competitor activities and best practices.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Effectively communicated and coordinated execution of planogram with store management.
- Built effective relationships with each store to develop superior customer satisfaction.
- Designed displays to make store experience interactive and engaging.
- Organized and located inventory and updated store spreadsheets.
- Established and maintained proper high traffic displays, resulting in increased sales.
- Arranged items in favorable positions and areas of the store for optimal sales.
Merchandiser
Schwan's Company
Colorado City, CO
04.2017 - 02.2018
- Built effective relationships with each store to develop superior customer satisfaction.
- Assisted in gathering and moving materials and equipment for the assigned displays.
- Established and maintained proper high traffic displays, resulting in increased sales.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Effectively communicated and coordinated execution of the planogram with store management.
- Designed displays to make the store experience interactive and engaging.
- Organized and located inventory and updated store spreadsheets.
Sales Associate
Sherwin Williams
Colorado Springs, CO
03.2017 - 01.2018
- Delivered paint to customers and set it up.
- Loaded trucks with a wide range of components, products and packages.
- Resolved service issues in a timely manner, including coordinating and processing returns.
- Cleared damaged items and loaded freight.
- Defined appropriate metrics and measurements to drive results.
- Operated powered lift trucks, floor sweepers, pallet jacks and fork lifts safely and with a 0% incident rate.
- Selected products for specific routes according to pick sheets.
- Communicated with floor managers to determine merchandise placement.
- Assisted customers with selection of products and services.
- Trained all new sales employees on effective techniques.
Department Manager
Walmart
Colorado Springs, CO
03.2016 - 03.2017
- Cultivated a talented team of departmental employees through outstanding mentor, coaching and teaching skills.
- Followed all safety protocols and company processes and procedures.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Marked clearance products with updated price tags.
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
- Exceeded targeted sales goals by 70%.
- Maintained visually appealing and effective displays for the entire store.
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Education
High School Diploma -
William J. Palmer High School
Colorado City, CO2016
Skills
- Display resetting
- Organized
- Visual displays
- Store maintenance
- Personnel training and development
- Strong communication skill
- Inventory control procedures
- Car detailing
- Application skills
- Price quoting expertise
Timeline
Window Tinter
Auto Film Solutions
02.2022 - Current
Detail Manager
Car Toys
07.2019 - 02.2020
Merchandiser
Keurig Dr. Pepper
02.2018 - Current
Merchandiser
Schwan's Company
04.2017 - 02.2018
Sales Associate
Sherwin Williams
03.2017 - 01.2018
Department Manager
Walmart
03.2016 - 03.2017
High School Diploma -
William J. Palmer High School