David Grimwood
Lake Ozark,MO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
22
22
years of professional experience
Work History
Rec/Delivery Department Manager
Lowes Home Improvement Warehouse
Jefferson City , MO
04.2001 - 07.2023
- Managed and supervised delivery staff, ensuring all team members adhere to company policies and procedures.
- Coordinated with customers to ensure timely delivery of products while providing excellent customer service.
- Monitored daily performance metrics such as on-time deliveries and order accuracy.
- Conducted regular meetings with employees to discuss operational issues or changes in procedures or policies.
- Organized training programs for new drivers on safe driving practices, route navigation, customer relations.
- Resolved customer complaints quickly by conducting thorough investigations into the issue.
Pro Sales Specialist
Lowes Home Improvement Warehouse
Lake Ozark, MO
07.2023 - Current
- Developed and implemented sales strategies to increase customer base.
- Created customized presentations for potential customers.
- Provided technical support to customers regarding product features and usage.
Education
High School Diploma -
07.1987
Skills
- Client Account Management
- Client Relationship Management
- Client Service
- Customer Retention
- Account Servicing
- Cash Handling
- Processing Payments
- Vehicle Maintenance
- Vehicle Inspections
Timeline
Pro Sales Specialist - Lowes Home Improvement Warehouse
07.2023 - Current
Rec/Delivery Department Manager - Lowes Home Improvement Warehouse
04.2001 - 07.2023
School of The Osage - High School Diploma,