David Guzman
El Paso,TX
Summary
To obtain employment with a company that promotes quality products or services and provides me with opportunities to meet and exceed assigned goals.
Overview
6
6
years of professional experience
Work History
Bouncer
RAD Retrocade
El Paso, TX
02.2023 - Current
- Resolved conflicts and restrained patrons from getting into fights.
- Provided additional support during special events such as concerts, festivals, or sporting events.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Guarded, patrolled and monitored premises to prevent theft, violence or infractions of the building's rules.
- Searched bags manually to identify prohibited items and contraband.
- Inspected IDs of all guests entering the building to verify age requirements.
- Administered crowd control and broke up disturbances without appearing threatening or intimidating.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Monitored crowd control during peak hours to prevent overcrowding and maintain orderliness.
- Intervened immediately in any situation posing a threat to guest safety or security protocols.
- Provided friendly and professional assistance to employees, visitors and customers.
- Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
Lead Barback
915 Vibes
El Paso, TX
07.2023 - 01.2024
- Studied bartenders to learn recipes for different mixed cocktails.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked customer service stations with paper products or beverage preparation items.
- Responded promptly to any complaints or issues from customers or staff members.
- Conducted regular inspections of equipment to identify any necessary repairs or replacements needed.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Maintained an accurate inventory of beverages, glassware, and other bar materials.
- Organized and restocked supplies for a smooth workflow during peak hours.
- Filled and served various beverages for customers.
- Ensured compliance with health department regulations by monitoring food preparation and storage practices.
- Performed daily side work tasks such as cleaning glasses, cutting fruit, stocking ice bins.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Checked identification for each person purchasing alcohol.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Assisted bartenders with drink orders during busy periods.
- Stocked service stations with ice, napkins and straws.
- Stocked refrigerating units with wines or bottled beer and replaced empty beer kegs.
Sales/Training Specialist
Imperial Industries
El Paso, TX
06.2020 - 06.2022
- Coordinate and support sales team scheduling and overseeing all training programs and identifying training needs
- Responsible for ensuring new employees receive proper training to meet their responsibilities successfully
- Create the training material and make improvements to it according to the need
- Develop training and orientation programs for newly hired staff
- Identify the training needs of the Sales Department.
Sales/Customer Service
Vargas Transportation
El Paso, TX
01.2018 - 05.2020
- Selling transportation services to prospective customers
- Working individually but within a team, reaching out to both customers and potential customers and growing business portfolio
- Sell and negotiate Vargas Brokerage services, securing business to meet the individual, team, and Company revenue/margin goals
- Prospect and cultivate new sales leads to establish business
- Provide quotes for current and prospective customers utilizing analytical and logistic planning
- Develop and maintain strong relationships with current and prospective customers.
Education
Business Management/ Accounting -
UTEP
01.2024
High School Diploma -
Hanks High School
01.2021
Skills
- Product knowledge
- Self-motivation
- Organization
- Goal setting and forecasting
- Client acquisition and retention
- Written and verbal communication
- Outstanding People Skills
- Crowd Management
- Reliability
Timeline
Lead Barback
915 Vibes
07.2023 - 01.2024
Bouncer
RAD Retrocade
02.2023 - Current
Sales/Training Specialist
Imperial Industries
06.2020 - 06.2022
Sales/Customer Service
Vargas Transportation
01.2018 - 05.2020
Business Management/ Accounting -
UTEP
High School Diploma -
Hanks High School