Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

David Haas

Hazel Crest,IL

Summary

Proven efficiency enhancer, adept in package handling and fostering teamwork, I significantly reduced order processing times at Albanese Confectionery. My expertise in shipping procedures and forklift operation, combined with a knack for training employees, streamlines operations and elevates workplace safety and productivity.

Thorough Customer Retention Specialist with 3 years of experience working in the sales industry. Committed to providing superb customer service efficiently and courteously. Proficient in processing new accounts and explaining new services and products to interested customers.

Skilled Production Worker offering 7 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Overview

12
12
years of professional experience
1
1
Certification

Work History

DC Shipping Technician

Albanese Confectionery
02.2021 - Current
  • Collaborated with warehouse team to maintain optimal inventory levels, avoiding stock shortages or excess.
  • Trained new hires on company shipping procedures, ensuring consistent quality across the team.
  • Managed international shipping documentation accurately, avoiding delays due to customs clearance issues.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Coordinated with carriers to schedule pickups and deliveries, optimizing transportation costs and delivery times.
  • Reduced order processing time by implementing a barcode scanning system for faster inventory management.

Customer Retention Agent

Focus Services
03.2018 - 04.2021
  • Developed comprehensive knowledge of company products and services to effectively address customer inquiries.
  • Implemented targeted retention campaigns that addressed specific customer segments based on their unique needs.
  • Utilized effective conflict resolution skills to diffuse tense situations, maintaining positive client relationships.
  • Analyzed trends in customer feedback to identify areas for potential improvement within the organization.

DC Pick Pack Operator

Walmart DC
03.2013 - 06.2017
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.

Education

High School Diploma -

West Carroll High School
Savanna, IL

Skills

Package handling

Loading and unloading

Order Picking

Labeling and Packaging

Pallet Jack Operation

Shipping procedures

Forklift Certification

Attention to Detail

Trained/Certified new employees on job/machines

Certification

Trainer on all machinery for 3+years; Single Jack, Double Jack, Turret Driver, Standup Counterbalance, Standup Rider Pallet Jack, and Cherry Picker

Timeline

DC Shipping Technician

Albanese Confectionery
02.2021 - Current

Customer Retention Agent

Focus Services
03.2018 - 04.2021

DC Pick Pack Operator

Walmart DC
03.2013 - 06.2017

High School Diploma -

West Carroll High School

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David Haas