David Hair
Summary
Enthusiastic attendant with unmatched work ethic and communication skills. Customer service professional with experience in providing reliable assistance. Proven skill in handling different guest and team member situations with poise and professionalism. Willing and excited to sit with fellow team members or guests and listen to their concerns and addressing them to the best of my ability. Consistently maintains safe and secure environment for everyone.
Overview
7
7
years of professional experience
Work History
Valet Parking Attendant
Universal Orlando Resorts
Orlando, FL
02.2022 - Current
- Explained parking rates and retrieval procedures to guests upon arrival.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
Lead Valet Attendant
Universal Orlando Resorts
Orlando, FL
09.2022 - 01.2023
- Managed time effectively while juggling multiple tasks, ensuring all guests received prompt attention.
- Maximized space utilization in the parking area by skillfully arranging vehicles according to size and priority needs.
- Improved team morale through effective communication and leadership, fostering a positive work atmosphere.
- Developed strong relationships with repeat customers through attentive service and personalized interactions.
- Conducted routine maintenance checks on vehicles as needed to prevent potential damage or mishaps.
- Continuously updated knowledge of local attractions and events in order to provide informed recommendations when requested by guests.
- Resolved customer complaints through calm, constructive communication.
Cashier
Publix
Orlando, FL
02.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
William R Boone High School
Orlando, FL05.2017
Skills
- Quick Decision Making
- Team player mentality
- Ability to Follow Directions
- Adaptable to change
- Customer Service-Oriented
- Clean Driving Record
- Patience and Tolerance
- Effective problem solving
- Professional Appearance
- Reliability and punctuality
Timeline
Lead Valet Attendant
Universal Orlando Resorts
09.2022 - 01.2023
Valet Parking Attendant
Universal Orlando Resorts
02.2022 - Current
Cashier
Publix
02.2017 - 04.2020
High School Diploma -
William R Boone High School