Results-driven Long Haul Fiber Analyst at Southern Company Services Inc., skilled in analytical thinking and project management. Enhanced operational efficiency through data-driven insights and streamlined reporting processes, significantly reducing turnaround times. Proven ability to lead teams and foster collaboration, ensuring successful implementation of strategic initiatives aligned with organizational goals.
Overview
25
25
years of professional experience
Work History
Long Haul Fiber Analyst
Southern Company Services Inc.
05.2023 - Current
Analyzed data to identify operational efficiencies and recommend process improvements.
Collaborated with cross-functional teams to implement strategic initiatives aligned with organizational goals.
Developed comprehensive reports detailing project performance and potential areas for enhancement.
Utilized advanced analytical tools to forecast demand and optimize resource allocation.
Streamlined reporting processes, resulting in improved accuracy and reduced turnaround times for deliverables.
Supported project management activities by tracking milestones and identifying potential risks proactively.
Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Increased efficiency by streamlining data analysis processes and implementing automation tools.
Streamlined reporting processes, significantly reducing time required to generate insights.
Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
Optimized operational efficiency by redesigning workflow processes.
Streamlined data collection methods to improve speed and accuracy of analysis.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Devised and implemented processes and procedures to streamline operations.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained overall safe work environment with employee training
Managed fiber repairs and SLAs through change case management
Telecommunications Electrician
Alabama Power
04.2011 - 05.2023
Installed, maintained, and repaired electrical systems to ensure optimal performance and safety standards.
Diagnosed electrical issues using advanced troubleshooting techniques and tools for efficient problem resolution.
Collaborated with engineering teams to review project specifications and implement effective wiring solutions.
Led training sessions for junior electricians on safety protocols and best practices in electrical installations.
Performed routine and complex maintenance and repairs on various electrical equipment.
Installed, optimized, documented and maintained over 1000 miles of LHUG fiber, OPGW, and FtD fiber optic cable and equipment
Telecommunications Technician
Southern Linc Wireless
07.2000 - 04.2011
Installed and maintained telecommunications equipment, ensuring optimal performance and reliability.
Conducted troubleshooting for network connectivity issues, enhancing service uptime and user satisfaction.
Collaborated with cross-functional teams to implement system upgrades, improving overall operational efficiency.
Provided technical support and training to junior technicians, fostering team development and knowledge sharing.
Developed standard operating procedures for equipment installation and maintenance, standardizing workflows across projects.
Installed and configured new devices and system components.
Performed periodic system upgrades and maintenance to meet industry standards.
Performed quality assurance on systems to confirm optimal performance.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Improved network performance by diagnosing and resolving complex telecommunications issues.
Optimized network configurations for better signal quality and increased coverage area.
Implemented security measures to protect network systems from unauthorized access and threats.
Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
Maintained over 40 EBTS sites within a three-state region to include new construction, repair, and preventive maintenance.
Education
Bachelor of Science - Management
University of Phoenix
Tempe, AZ
03-2006
Skills
OTDR, CMD-PMD, Power meters, analysis tools
Analytical thinking
Time management
Team collaboration and leadership
Attention to detail
Documentation and reporting
Project management
Data validation
Decision-making
Safety
Certification
CFOT, CFOS- Fiber Optic Association - Oct, 2024
General Radiotelephone Operator License - FCC- 2007
Substation Protection & Control Design Supervisor at Southern Company Services Inc.Substation Protection & Control Design Supervisor at Southern Company Services Inc.